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Job summary

Main area
Band 3
Full time - 37.5 hours per week (37.5 hours per week)
Job ref
NELFT NHS Foundation Trust
Employer type
Romford Clinic
£21,730 - £23,177 per annum plus HCAS
Salary period
06/10/2022 23:59

Employer heading

NELFT NHS Foundation Trust logo

COVID-19 Vacancy Integrated Health Care Assistant

Band 3

Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.

We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.

Job overview

Do you want to be part of an innovative, dynamic organisation that is committed to delivering quality , safe and effective patient care?

NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Main duties of the job

We are seeking enthusiastic and flexible Integrated Health Care Assistant to help Havering's Community Health and Social Care Service and Community Mental Health teams  deliver of 24hr holistic health care, supporting our strategic vision of the ‘Best care by the best people’   

Integrated Care Assistants will assist in the provision of holistic health care, across nursing and therapy,  as delegated within their own level of agreed competency, to patients, families/carers in their own home setting.  Ideal candidates will possess an NVQ Level 3 in Health and Social Care.

As a member of our community multi-disciplinary team, you will work within a primary care network team alongside District Nurses, Specialist Nurses, Therapists and Health Care Assistant’s to meet the needs of complex community delivered patient care supporting early discharge and avoiding admissions to the acute sector.   A full UK driving licence and access to a car for work purposes is essential.

We are offering both part time and full time contracts and offer flexible working patterns; you will have access to long days or day shifts to support your work life balance.

Working for our organisation

Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).


Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.


High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £3,899 and a maximum payment of £4,968 per annum pro rata).

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Detailed job description and main responsibilities

In Havering, we believe in compassionate inclusive leadership. We aim to encourage, develop and motivate our employees to collaboratively achieve the greatest possible impact upon our community and ultimately patient care.

Geographically, Havering has the best of both worlds, we have easily accessible road and rail transport connections; we are just a 22 minute commute to central London and have both over ground and underground links (Zone 6), we are also fortunate to that more than half the borough is parkland (23 square miles) and the vast open countryside of Essex, Kent and Hertfordshire are all within easy access.

Havering has great shopping; Romford has a large market and we are nearby Lakeside, Westfield and Bluewater shopping centres. There are also many outdoor and indoor social activities on offer. Many of our staff have feedback that they choose to live and work in Havering because it’s got affordable housing and good schools.

Havering has a lower population density than other London Boroughs and, at 4.5%, a below average unemployment rate for Greater London, and one of the lowest London crime rates.

Please see the attached job description and person specification for further details on the vacancy.

Person specification


Essential criteria
  • NVQ3 in Health & Social Care Good standard of written and spoken English. Demonstrates a commitment to further learning & development


Essential criteria
  • Working with the public Working as a member of a team Willingness to develop new skills.
Desirable criteria
  • Awareness of a range of Health Service provisions.


Essential criteria
  • An awareness of NHS Plan, NSF and clinical governance priorities
  • Health & Safety in a primary care setting.
  • Understanding of patient confidentiality
  • Awareness of the needs of elderly people
  • Understanding of the need for confidentiality
  • Empathy for different client groups.
  • Ability to undertake manual handling procedures in line with Organisation Policy
Desirable criteria
  • Awareness of community issues.


Essential criteria
  • Basic awareness of IT and IT skills
  • Computer Literacy.
  • Knowledge of Microsoft Word, Excel.
  • Communication/telephone skills
  • Ability to work in a team and alone.
  • Ability to communicate well verbally and in writing.
Desirable criteria
  • Ability to use IT packages effectively.

Employer certification / accreditation badges

Happy to Talk Flexible WorkingEmployers for CarersApprenticeships logoMindful employer.  Being positive about mental health.Age positiveDisability confident employerDefence Employer Recognition Scheme (ERS) - GoldTop Employers for Working Families 2021Employers Network for Equality & Inclusion

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Joanne Purcell
Job title
Central Locality Lead
Email address
Telephone number
Additional information

Karly-Marie Blunden

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