Job overview

West London Forensic service in-patient wards provide a place of safe and therapeutic environment for mental health service users that have been detained under of the Mental Health Act. The core aim of the service is to provide a safe environment where service users will receive mental health care, that uses the principles of Trauma informed Care and applying the least restrictive principles possible in a safe and therapeutic environment. The purpose of the post is to improve all aspects of restrictive practices used, while maintaining service user safety including governance of relevant processes and measures.

This job is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation.  It will be reviewed in conjunction with the post holder on a regular basis. The post holder may be required to work at other locations within the Trust as determined by the duties of the post. The post holder may be required to undertake any other duties at the request of the line manager which are appropriate with the role, including project work, internal job rotation and absence cover.

Main duties of the job

• Lead on initiatives that result in measurable improvement in service user experience in the area of Restrictive Practice.

• Co-ordinated oversight and delivery of care to all seclusion / LTS service users

• Support the clinical team in developing all service user’s seclusion care plan / exit care plan ensuring service user involvement and monitor compliance.

·       Lead / oversee the debrief support system established within the service and support the ward staff to ensure debrief are carried out with staff and service users following an incident and service users and staff are supported through this process. 

• Work with PMVA and the RRP Lead to support facilitating bespoke training in clinical areas to build up confidence and competence of ward staff.
• Support staff welfare and well-being through compassionate leadership and a just and learning culture.
•  Always acting in a dignified and responsible manner with service users, their family, visitors, carers and colleagues; listening carefully and responding using appropriate language and accessible communication methods and skills which acknowledge cultural differences and professional boundaries.

·       Attend and participate in team meetings, ward rounds and contribute ideas to multi-professional team discussions.

• Work in ways that support shared responsibility within the team, demonstrating support, respect and courtesy towards colleagues

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health, physical healthcare and community services commissioned locally and nationally. The Trust runs Broadmoor Hospital, one of only three high secure hospitals in the country with an international reputation.

 
Our high secure services care for service users from across the South of England and we provide low and medium secure services covering eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs – Ealing, Hammersmith & Fulham and Hounslow. The Trust employs over 6000 staff, of which 51% are from a Black and Asian Minority Ethnic (BAME) background. Our turnover for 2021-22 is approximately £350m. 

In recent years, there has been a step change in staff engagement, culture, performance and ambition of the organisation. The Trust is now rated as ‘Good’ overall by the Care Quality Commission, and the rating for our Forensic services has improved from ‘Requires improvement’ to ‘Outstanding’. Rigorous financial management has been central to our ability to deliver service improvements. The Trust has delivered consistent surpluses since 2009, totalling more than £77m. In parallel, we have also improved efficiencies by reducing length of stays and improving service user flow, with almost no out of area placements in recent years.