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Job summary

Main area
Clinical Support Assistant
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week (Working Weds to Friday)
Job ref
196-LIS9532
Employer
Guy's and St Thomas' NHS Foundation Trust
Employer type
NHS
Site
Guys Cancer Centre at Queen Mary Hospital
Town
Sidcup
Salary
£29,176 - £30,225 per annum inc. Outer London HCA
Salary period
Yearly
Closing
20/05/2025 23:59

Employer heading

Guy's and St Thomas' NHS Foundation Trust logo

Clinical Support Assistant

NHS AfC: Band 3

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. 

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.



Job overview

Guy’s Cancer at Queen Mary’s Hospital, Sidcup provides chemotherapy and radiotherapy treatment to the local patient population of outer South East London.  Patient information and support is provided by the Dimbleby-Macmillan information 
service.

 Operating on a rotational basis within the centre at QMH, this is a  supportive role combining both a front of house reception and administration function  and assigned tasks as part of the clinical teams.

Working alongside registered nurses  and therapeutic radiographers within the chemotherapy and radiotherapy service  areas, you will work without direct supervision to undertake aspects of patient care 
provision. Ensuring that the patient is at the heart of the services we provide you will  be working in a manner that promotes dignity and human rights through the adoption  of person-centred care principles.

Occasional rotation to the Cancer Centre at Guy’s 
hospital will be required to undertake training and development. 

Main duties of the job

The main duties of the job will be Phlebotomy services, PICC line dressings assisting with patient care and reception cover

A detailed list of duties can be read in the attached Job description. 

Working for our organisation

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known  hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton  and Harefield – as well as community services in Lambeth and Southwark, all with a  long history of high quality care, clinical excellence, research and innovation.

We are among the UK’s busiest, most successful foundation trusts. We provide  specialist care for patients including heart and lung, cancer and renal services as well  as a full range of local hospital and community services for people in Lambeth and  Southwark.


We have a long tradition of clinical and scientific achievement and – as part of King’s  Health Partners – we are one of England’s eight academic health sciences centres,  bringing together world-class clinical services, teaching and research. We have one  of the National Institute for Health Research’s biomedical research centres,  established with King’s College London in 2007, as well as dedicated clinical  research facilities.

We aim to reflect the diversity of the  communities we serve and continue to develop new and existing partnerships with  local people, patients, neighbouring NHS organisations, local authorities and  charitable bodies and GPs.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Detailed job description and main responsibilities

To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.

Undertaking a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.

As directed to collect specimens from patients e.g. bloods and to record routine observations of weight and height, blood pressure, temperature, pulse, respiratory rate. Report any abnormalities and concerns to a Registered Nurse/Therapeutic Radiographer.

A detailed list of duties can be read in the attached Job description. 

Person specification

Qualifications

Essential criteria
  • 5 GCSE grade C or above or equivalent qualifications of which English and Maths are essential
  • NVQ level 3 or equivalent in a health care subject

Clinical Experience

Essential criteria
  • Experience working in Oncology
  • Significant experience of dealing with patients in a clinical setting

Information technology skills

Essential criteria
  • Basic computer skills
  • Ability to input data accurately
Desirable criteria
  • Experience using Epic

communication skills

Essential criteria
  • Ability to communicate verbally in a clear and effective way both face to face and on the telephone
  • Good organisation skills with a proven ability to organise own workload and to use own initiative.
  • Demonstrate an understanding of the importance of confidentiality

Employer certification / accreditation badges

Timewise helps businesses to attract and develop the best talent through flexible working.Care quality commission - GoodDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deirdre Dobson
Job title
Deputy Head Radiotherapy QMH
Email address
[email protected]
Telephone number
02071880778
Additional information

Aaron Baytiong - [email protected]

Leanne Webb -  [email protected]

 

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