Job summary
- Main area
- Healthcare Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-SF-694-KI-2
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- St Bernard's
- Town
- Southall
- Salary
- £29,651 - £31,312 per annum pro rata (Outer)
- Salary period
- Yearly
- Closing
- 13/04/2026 12:00
Employer heading
BULK Recruitment - Healthcare Assistant
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
West London Forensic Services
Uxbridge Road, Southall. UB1 3HW
Healthcare Facilitator
Band 3
Not accepting overseas applicants on this vacancy, and this vacancy may close early due to the high volumes of applications.
We are seeking a dedicated and compassionate Healthcare Facilitator to join our team at West London Forensic Services, St Bernard’s Hospital. This is an exciting opportunity to contribute to the recovery of individuals in a Men Medium and Low Secure mental health settings. As a Healthcare Facilitator, you will support service users by helping to address their physical, psychological, recreational, social and spiritual needs under the guidance of registered qualified professionals. You will work within a team that values respect, dignity, and person-centred care, making a difference in the lives of those we serve.
The post holder will carry out duties as designated by the nurse in charge and report on the patient’s condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties.
The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
WE ARE NOT OFFERING SPONSORSHIP FOR THIS ROLE
Main duties of the job
Overview of Main Duties and Responsibilities
We are looking for enthusiastic and highly experienced Band 3 Health Care Facilitators to join our team and help us to provide the highest quality care to meet the therapeutic needs of our patients during this time.
The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
To establish and maintain communication with service users, carers and staff about routine and daily activities, overcoming any differences in communication between the people involved.
To contribute to own personal development and provide information to others to help their development.
To mentor and maintain own and others’ health, safety and security and of self and others.
To make changes to own practice and offer suggestions for improving service.
To maintain the quality of own work.
To promote people’s equality, diversity and rights.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 61% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable criteria
- Care Certificate
Experience
Essential criteria
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- Evidence of caring and/or demonstrable interest in working within a care setting
- Courage – having the honesty and integrity to report mistakes
Desirable criteria
- Ability to demonstrate procedures/competencies to others
Knowledge
Essential criteria
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to participate and work as part of a team
Desirable criteria
- Knowledge/understanding of: Safeguarding a) Recovery approach b) The key sections of the Mental Health Act c) Service user involvement d) Risk management
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kayode Idris
- Job title
- Recruitment and Retention Manager/Senior Nurse
- Email address
- [email protected]
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