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Job summary

Main area
Strategic Transformation
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-CORP-010
Employer
West London NHS Trust
Employer type
NHS
Site
Trust HQ
Town
Southall
Salary
£63,665 - £70,887 per annum inclusive
Salary period
Yearly
Closing
30/08/2026 23:59

Employer heading

West London NHS Trust logo

Transformation Manager

Band 8a

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

Transformation Manager (Band 8a) Permanent

Ealing Borough Based Partnership | West London NHS Trust

Help lead one of London's most ambitious neighbourhood health transformation programmes.

We are looking for an experienced and highly motivated transformation professional with a track record of delivering change in complex environments. You will have strong programme and project management skills, excellent stakeholder engagement abilities and the confidence to work with senior leaders across multiple organisations. You will be skilled at bringing together diverse perspectives, turning strategy into action, navigating ambiguity and maintaining momentum to deliver measurable improvements for residents.

We encourage interested candidates to apply as early as possible. Please note that, due to the anticipated level of interest in this role, applications may close before the advertised closing date if a sufficient number of applications are received and the application threshold is reached.

Main duties of the job

Ealing is redesigning the way health and care services are delivered. Through our Borough Based Partnership, NHS organisations, Ealing Council, primary care, voluntary and community sector partners, and local communities are working together to create a more integrated, preventative and neighbourhood-based model of care.

As Transformation Manager, you will be at the heart of this work, helping to shape and deliver programmes that improve outcomes, reduce inequalities and bring care closer to home for more than 380,000 residents.

This is an opportunity to influence some of the most significant developments in health and care across Ealing. Working across organisational boundaries, you will support the delivery of major transformation programmes including Neighbourhood Health, Integrated Neighbourhood Teams, mental health transformation, children's services, frailty, community mobilisation and population health improvement.

Shortlisted applicants will be invited to take part in an informal conversation with members of the team ahead of interview, providing an opportunity to learn more about the role, ask questions and gain further insight into the Ealing Borough Based Partnership and its ambitions for the future.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications and Experience

Essential criteria
  • Educated to bachelor’s level or equivalent experience
  • Educated to master’s level or equivalent experience
  • PRINCE 2 practitioner, Agile or APM training
  • Evidence of continued professional development specific to Project/ Programme Management
  • Experience of working in the NHS in delivering change, transformation or improvement projects
  • Experience of working with clinicians, practitioners, and service users and carers in delivering change
  • Experience and ability to work across multiple teams and organisations in matrix structures
  • Demonstrable track record of leading or playing a significant role in the delivery of change projects or programmes
Desirable criteria
  • Managing Successful Programmes (MSP) training or equivalent
  • Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
  • Experience of undertaking engagement/ outreach work (with local communities, lived experience ambassadors or voluntary sector organisations)

Knowledge

Essential criteria
  • Sound knowledge of underpinning NHS policy and guidance, with ability to apply knowledge
  • Knowledge of change management, business process mapping and quality improvement approaches
  • Advanced technical programme management skills with an ability to adapt the approach to a service environment
Desirable criteria
  • Knowledge of financial analysis, costing models and NHS contracts

Skills- Planning, Technical, Physical and autonomy

Essential criteria
  • Excellent engagement skills, with the ability to drive and motivate teams of people at all levels of an organisation, and to manage conflict
  • Advanced slide-making and document writing skills
  • Advanced skills in planning and delivering projects to time and quality standard expectations
  • Self-starter and self-disciplined, planning and organising a work programme with conflicting demands and priorities
  • Proactive worker and a self-starter; demonstrable experience of working in ambiguous situations
  • Ability to work without supervision, providing specialist project advice to the organisation, working to challenging timescales
Desirable criteria
  • Ability to analyse, interpret and present complex information and quantitative and qualitative data, to enable decision making

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Kyle McNeely
Job title
Head of MH Transformation
Email address
[email protected]
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