Job overview

We are seeking a dynamic and experienced Service Lead to help shape and lead community services across the Borough of Harrow. This role is focused on delivering compassionate, patient centred care that keeps people safe and well at home, while preventing unnecessary hospital admissions and supporting timely discharges.

We are looking for a motivated clinician from a Nursing, Paramedic, or Allied Health Professional background, with strong urgent care experience and advanced clinical decision making skills. The successful candidate will thrive in a fast paced community setting, managing complex cases while leading and supporting a high performing team.

The ideal candidate will be a confident and collaborative leader, committed to service improvement, patient safety, and high quality care. Strong communication, professionalism, organisation, and the ability to work effectively under pressure are essential for this role.

Main duties of the job

The  Clinical Service Lead will deliver patient-centred, high-quality care by practising with a high level of professional and personal autonomy.

• Deliver patient-centred, high-quality care with a high level of professional and personal autonomy.
• Apply specialist knowledge and skills in clinical assessment, diagnosis, and treatment within an agreed scope of evidence-based practice.
• Act as the Advanced Decision Maker in collaboration with non-medical consultants or medical colleagues, ensuring safe and effective patient care.
• Support a patient-focused and efficient service, managing potentially undifferentiated and undiagnosed presentations across the service.
• Work collaboratively with the multidisciplinary team (MDT) to provide clinical care, emotional and psychological support, and education to patients, service users, and carers.
• Promote and undertake research, service improvement, and clinical audits within the pathways to drive continuous improvement in patient outcomes.
• Design and deliver education and training—both practical and theoretical—to staff groups, including nurses and Allied Health Professionals (AHPs), internally across the Trust and externally as required.
• Maintain a minimum of 20% clinical practice, with the remaining time allocated across other service pillars, pathways, and Trust responsibilities.
• Provide operational leadership for the Falls and Care Homes services, ensuring smooth running and oversight even where direct clinical input is not required.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.