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Detailed job description and main responsibilities

Quality of Care 

• Promote the health and well-being of patients and maintain a safe, caring and therapeutic environment based on an individualised approach.
• Working with the Team Leader to provide an environment that promotes training and development among the workforce.
• To work under the direction of the Team Manager and staff in the service to ensure that clinical priorities are clearly understood and met to an agreed standard.
• To assess health and social care needs and negotiate care plans with Patients and staff teams.

• To undertake risk assessments including the formulation of a comprehensive plans developed jointly with the Patients and staff teams.
• To work within the Prison Service safer custody framework for managing Suicide and self harm (ACCT procedures) to support Patients requiring this.
• To provide a service sensitive to age, culture, ethnicity and gender, sexuality and disability.
• To contribute to the effective multi-disciplinary team working within the team and the rest of the Prison.
• To carry out duties in accordance with Prison / NOMS policies.
• To undertake comprehensive assessment of individuals: to include all areas of need and information gathering from all relevant Prison Departments and external agencies.
• To case manage an identified caseload of clients, in conjunction with the multi-disciplinary team and relevant agencies and carers. To include the planning and implementation of effective care plans, regular review meetings, timely referral to external agencies, within the framework of the CPA, to ensure effective pre-release and discharge planning.
• To communicate effectively with all relevant internal departments and external agencies regarding clients, within the restrictions of a prison environment.
• To work closely with the MDT and identify and facilitate an effective range of therapeutic interventions for this particular client group.
• To respond to urgent referrals and to assess whether input from the team is indicated/appropriate.
• To offer a range of evidence based interventions and proactive risk management approaches to help the service user and their family to reduce and manage symptoms, high risk behaviour and other disabling effects of their conditions and enable, as far as possible, full and sustained recovery.
• To ensure that safeguarding procedures are followed.
• To monitor treatment, support concordance and ensure prompt action is taken to alleviate unwanted effects.
• To provide advice and information to Patients about their care.
• To provide access to and ongoing psycho-education regarding the various mental health conditions to Patients.
• To provide interventions and work with other disciplines/agencies/teams in the care of service users experiencing co-morbid problems with substance use/misuse.
• Provide written reports and discharge summaries as required.
• Co-ordinate CPA Review meetings and produce written care plans and circulate care plan to relevant people and agencies in accordance with the Trust policies and guidelines.
• To have a working knowledge of the MHA 1983 (Amendment 2007) as used within criminal justice settings.
• To safely plan Patient care back out into the community from Prison, or transferring to alternative prison establishments ensuring continuity of care is provided.
• The post holder where possible will, under the direction of the Team Manager and the MDT, ensure that the service is delivered to patients inclusively and effectively.

 Management of Resources

• Work within agreed levels of resources, both human and financial, to support the clinical environment.
• To efficiently co-ordinate all services delivered to the patient groups within prison.
• To participate in the duty rota within the team to ensure that responsiveness to referrals is timely (urgent or routine)

• Provide cover for colleagues in their absence.
• To assist and support the Team Manager in the establishment of an efficient working environment, making the most effective and efficient use of staff, supplies and services.
• To utilise all available resources to the maximum benefit of the service, being aware of resource implications specific to the team.
• Ensure that agreed Prison and Trust policies and procedures are followed.
• To participate in the induction of staff.

 Communication and Liaison

•  Ensure and encourage open channels of communication with both internal and external agencies, to maintain and improve service delivery.
• Possess excellent communication skills and be able to form positive, therapeutic relationships with people who are experiencing acute illness, crisis or distress.

• Be aware of how your own verbal and non-verbal communication can be interpreted by others, and ensure a professional approach is maintained at all times.
• Help promote Team cohesiveness, multidisciplinary working and at all times work collaboratively with colleagues in all parts of the prison and the Trust to achieve healthy and effective communication.
• Carry out psychological observation and monitoring of patients, documenting and communicating these effectively within the multi-disciplinary team.
• To ensure that views of patients and carers are actively sought, channelled and acted upon, including the efficient response to complaints in accordance with the prison and Trust policies.
• To make the Team Leader aware of any concerns, and promote professional practice at all times.
• To ensure that information of a confidential nature is not divulged to any unauthorised person and is stored in line with the provisions of the Data Protection Act.
• Ensure that all documentation is legible and written in accordance with professional guidelines and best practice.
• Ensure that all telephone enquiries are managed in a timely fashion, with professionalism and courtesy.
• To maintain accurate and up to date records utilising the electronic patient record system, and ensuring any hand written documentation is legible and in accordance with professional guidelines and best practice.
• To complete agreed audit and evaluation measures and provide and collate information relevant to performance management as requested.
• Provide clinical and managerial supervision and support for junior staff.
• Act as mentor for students on placement and provide education and support.

 Personal Development

•  Promotion of a positive image of the service through self-development.
• To keep up to date and participate in training programmes identified in a Personal Development plan, resulting from an annual appraisal.
• To keep abreast of changes in national healthcare policy and prison policy.
• Participate in annual appraisal with line manager.
• Participate in special projects, research and surveys related to the clinical area as directed.
• Participate in clinical and managerial supervision.

Health and Safety

•  Ensure that the environment is safe and as laid down in the Health and Safety Act (1974), Disabilities Act 2000, and the Trust Health and Safety manual.
• Adhere to the Health and Safety at Work Act, under which it is the responsibility of individual employees at every level to take care of their own health and safety and that of others who may be affected by their acts at work and receive relevant training, communicating to the Manager any problems that may compromise safety.
• Be committed to the Trust’s Equal Opportunities Policy and avoid any behaviour that discriminates against colleagues, potential employees, service users, carers and visitors for whatever reason.
• Adhere to the Prison’s and the Trust’s No Smoking Policy and refrain from smoking anywhere other than a designated smoking area.