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Job summary

Main area
NHS AfC: Band 3
Flexible working: Bank - Flexible hours available
Job ref
Central and North West London NHS Foundation Trust
Employer type
Surrey Prisons
£23,521 - £24,926 CNWL Bank Rates
Salary period
07/03/2021 23:59

Employer heading

Central and North West London NHS Foundation Trust logo

COVID-19 Vacancy Bank Administrator

NHS AfC: Band 3


CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond.  We involve service users, carers, the public, staff and partner organisations in the way that we are run. 

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation.  We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.  We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles.  See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing intiatives for staff.

Become part of our team. We care for you as much as you care for others.

Are you a motivated, pro-active ‘Administrator’ with experience working in NHS or healthcare setting? Are you ready to take on a new challenge, and have an interest in working within a prison setting?

We are looking for full time & part -time bank administrators to join our Primary Care & Mental Health teams across Surrey.

We are looking for Administrators with developed IT skills, training and experience in using Microsoft suite of software, that can provide meeting administration support to the healthcare senior management team and support the healthcare team with administration of procurement, complaints, internal and external appointment management, clinical record management. The successful applicants will work in a admin team under the supervision of a senior administrator. This role involves utilising your administrative skills to improve the patient’s access to clinics and our wide range of healthcare personnel. You will work support the multidisciplinary team which offers our service users primary care, social care, psycho-social interventions, enhanced care (inpatient), mental health, allied health services and emergency medical interventions providing a complete and holistic package for our patients. You will have a strong commitment to improving and maintaining data quality and excellent communications skills and work closely with healthcare and prison colleagues to facilitate appropriate access to healthcare services for all prisoners.

You will need to work flexibly to cope with peaks and troughs in demands of the service, have developed people skills, resilience and vigilance to build positive relationships with colleagues in this unique environment. You'll need to be adaptable, able to think on your feet, be polite and have a calm and caring professional manner.

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.


Trust IDEmployers for CarersPurple SpaceHealthy Workplace - Excellence 2018Stonewall Top 100 Employer 2020No smoking policyAge positiveDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Autistic SocietyStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Kirstie Clements
Additional information


Kirstie Clements

Job title

Interim Business & Administration Lead

Email address

Telephone number


Apply online now