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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
12 months (fixed term)
Hours
Full time - 37.5 hours per week
Job ref
282-CR1907
Employer
The Royal Marsden NHS Foundation Trust
Employer type
NHS
Site
Royal Marsden Hospital Sutton
Town
Sutton
Salary
£33,262 - £36,027 per annum
Salary period
Yearly
Closing
25/10/2026 23:59
Interview date
09/11/2026

Employer heading

The Royal Marsden NHS Foundation Trust logo

Clinical Trial Administrator

NHS AfC: Band 4

Job overview

An exciting opportunity has arisen to join the Breast Research team at The Royal Marsden as a Clinical Trial Administrator, based at our Sutton site.
The Royal Marsden is internationally recognised for cancer research and is at the forefront of developing and delivering innovative treatments. This role is an excellent opportunity to begin or develop a career in clinical research within a busy, supportive and experienced team.
You will provide essential administrative and data management support across our clinical trial portfolio, including entering trial data, resolving queries, maintaining study records, preparing source documentation, supporting monitoring visits and audits, processing patient expenses and assisting with trial archiving.
We are looking for a highly organised, motivated individual with excellent attention to detail, strong communication skills and the ability to manage competing priorities. Strong IT skills, particularly Microsoft Excel, are essential. Previous administrative, database or clinical trial experience and knowledge of Good Clinical Practice would be advantageous.
Occasional cross-site working may be required. If you are proactive, dependable and enthusiastic about contributing to high-quality cancer research, we would love to hear from you.

Main duties of the job

  • To provide timely and accurate data entry and query resolution into the appropriate trial database (eCRF).
  •  To support the Breast Research Governance team with study administration in order to ensure the efficient and successful delivery of clinical trials and other studies according to Good Clinical Practice (GCP), standard operating procedures (SOPs), trust policies and all applicable regulations 
    and governance.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

Primary areas of responsibility 
• To ensure trial data is entered into the appropriate databases and systems, and to ensure all queries are resolved in a timely manner.
• To support the Clinical Research Operations Manager (CROM) with unit administration.

Communication & Networking 
• Liaise with external agencies (e.g. Sponsor organisations & R&D Departments) on behalf of CROM, Trials Coordinators or Research Nurses where required. 
• Act as a point of contact for trial sponsors and communicate with them directly regarding data queries, monitoring visits and other enquiries relevant to the trial and research team.  

Decision Making, Planning and Problem Solving 
• Follow all relevant protocols, SOPs and standard practice. 
• Plan and organise own time and workload activity with prioritisation. 

Service Delivery 
• Support and maintain unit operating systems & records – for example, patient recruitment logs. 
• Ensure that office & clinic supplies are adequate, ordered and obtained for the smooth running of the trials. 

General responsibilities 
• To communicate effectively with other members of the team and centre. 
• To work in a flexible manner and be organised, meeting objectives and deadlines with the occasional need to work across either site where additional support may be required. 

 

Person specification

Education/Qualifications

Essential criteria
  • Educated to at least GCSE/A level
Desirable criteria
  • Knowledge of Good Clinical Practice (GCP)
  • Previous experience working in a clinical trials unit
  • Understanding of medical terminology

Experience

Essential criteria
  • Excellent knowledge of Microsoft Office applications, in particular Microsoft Excel
Desirable criteria
  • Experience working with databases
  • Experience of working in an administrative role
  • Experience of working in a busy environment

Skills/Abilities/Knowledge

Essential criteria
  • Ability to prioritise own workload
  • Be trusted to work unsupervised when appropriate
  • Ability to maintain excellent interpersonal & communication skills with a wide range of people (e.g., medical & nursing staff, managers and pharmaceutical industry representatives)
  • Ability to grasp new concepts quickly

Personal Qualities

Essential criteria
  • Ability to remain calm whilst under pressure
  • Flexibility to meet the needs of the role

Employer certification / accreditation badges

Trust IDApprenticeships logoLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into healthMenopause Friendly 2025

Documents to download

Apply online now

Further details / informal visits contact

Name
Alexandra Paul
Job title
Clinical Research Operations Manager
Email address
[email protected]
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