Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- 12 months (fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-CR1907
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Marsden Hospital Sutton
- Town
- Sutton
- Salary
- £33,262 - £36,027 per annum
- Salary period
- Yearly
- Closing
- 25/10/2026 23:59
- Interview date
- 09/11/2026
Employer heading
Clinical Trial Administrator
NHS AfC: Band 4
Job overview
Main duties of the job
- To provide timely and accurate data entry and query resolution into the appropriate trial database (eCRF).
- To support the Breast Research Governance team with study administration in order to ensure the efficient and successful delivery of clinical trials and other studies according to Good Clinical Practice (GCP), standard operating procedures (SOPs), trust policies and all applicable regulations
and governance.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information please refer to the job description and personal specification
Primary areas of responsibility
• To ensure trial data is entered into the appropriate databases and systems, and to ensure all queries are resolved in a timely manner.
• To support the Clinical Research Operations Manager (CROM) with unit administration.
Communication & Networking
• Liaise with external agencies (e.g. Sponsor organisations & R&D Departments) on behalf of CROM, Trials Coordinators or Research Nurses where required.
• Act as a point of contact for trial sponsors and communicate with them directly regarding data queries, monitoring visits and other enquiries relevant to the trial and research team.
Decision Making, Planning and Problem Solving
• Follow all relevant protocols, SOPs and standard practice.
• Plan and organise own time and workload activity with prioritisation.
Service Delivery
• Support and maintain unit operating systems & records – for example, patient recruitment logs.
• Ensure that office & clinic supplies are adequate, ordered and obtained for the smooth running of the trials.
General responsibilities
• To communicate effectively with other members of the team and centre.
• To work in a flexible manner and be organised, meeting objectives and deadlines with the occasional need to work across either site where additional support may be required.
Person specification
Education/Qualifications
Essential criteria
- Educated to at least GCSE/A level
Desirable criteria
- Knowledge of Good Clinical Practice (GCP)
- Previous experience working in a clinical trials unit
- Understanding of medical terminology
Experience
Essential criteria
- Excellent knowledge of Microsoft Office applications, in particular Microsoft Excel
Desirable criteria
- Experience working with databases
- Experience of working in an administrative role
- Experience of working in a busy environment
Skills/Abilities/Knowledge
Essential criteria
- Ability to prioritise own workload
- Be trusted to work unsupervised when appropriate
- Ability to maintain excellent interpersonal & communication skills with a wide range of people (e.g., medical & nursing staff, managers and pharmaceutical industry representatives)
- Ability to grasp new concepts quickly
Personal Qualities
Essential criteria
- Ability to remain calm whilst under pressure
- Flexibility to meet the needs of the role
Documents to download
Further details / informal visits contact
- Name
- Alexandra Paul
- Job title
- Clinical Research Operations Manager
- Email address
- [email protected]
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