Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 396-NN-7360986-A&C-OA
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingston & Richmond Hospital
- Town
- Teddington
- Salary
- £53,751 - £60,651 Per Annum inc HCAS
- Salary period
- Yearly
- Closing
- 10/08/2025 23:59
Employer heading

Deputy HR Advisory Manager
NHS AfC: Band 7
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
An exciting opportunity has arisen to join our HR operations team, providing expert advice to across the Trust and leading our ‘Ask HR’ team. Working with a significant degree of independence, the post holder will use their professional judgement to ensure that the principles of good employment practice and the values of the Trust are embed in the advice and support that the team provides.
You will need to be CIPD qualified and have sound experience and exposure in the management of complex employee relations cases. The postholder will have a passion for making a real difference in the workplace embodying our Trust's values and driving operational excellence in their everyday actions,
This is a hybrid role, primarily based at our Teddington hub, a beautiful location nestled between the River Thames and Bushy Park, one of the UK's most renowned Royal Parks. This idyllic setting is perfect for a refreshing lunchtime walk in nature, and there are also charming independent shops and cafes nearby.
Main duties of the job
As a Deputy HR Advisory Manager at Kingston and Richmond Hospital, you will be responsible for ensuring our HR services align seamlessly with our strategic objectives. Your role is pivotal in nurturing a supportive environment that empowers our staff to deliver the safest and highest quality of care to our patients.
Here's an overview of the key areas you'll champion as part of our dedicated team:
- Policy and Compliance Oversight: Lead or contribute to the review and updating of HR policies, ensuring compliance with changing laws and NHS terms and conditions while fostering a fair and just culture.
- Employee Relations Expertise: Provide support in formal HR proceedings, offer guidance on complex matters, and maintain productive relationships with Trade Unions.
- Training and Development: Develop and conduct managerial training sessions, enhancing the leadership capabilities within our Trust.
- Team Management: Deputise for the HR Advisory Manager where appropriate.
Working for our organisation
We offer:
- A hybrid work environment with three days in our Teddington or Kingston Hospital offices and two days remote.
- A supportive and dynamic team that values innovation and collaboration.
- A clear path for personal growth and professional advancement.
- Standard NHS staff benefits package.
Detailed job description and main responsibilities
Service Development
Assists with the development of policy/protocols and proposes changes to the delivery of staff experience and engagement programmes which may impact Trust wide.
Responsible for the development and evaluation of staff experience and engagement interventions/programmes both at local and organisational level.
Contributes to directorate/service policy development as required.
Employee Relations
Provide expert advice and support on a comprehensive range of employment and complex employee relations matters.
Analyse trends in employee relations cases and how this links to staff experience and engagement and ensure that this forms part of any staff engagement interventions.
Take a leading role in projects supporting the development and maintenance of a healthy employee relations culture.
Work with trade unions in partnership, building effective relationships.
Keep up to date with developments in employment legislation and HR best practice to ensure that continuous development and improvement to the service offered to clients; and where this impacts on policies and procedures, ensure that they are kept up-to-date. Ensure that these development and communicated in a timely manner.
Policies and procedures
Lead or contribute to the development and implementation of HR policies and procedures (including the development and/or delivery of training), making recommendations for review and improvements in line with client requirements. This may include the interpretation and application of national terms and conditions.
Consult/negotiate with staffside and managers on the development of new and/or the updating of policies.
Programme/project management
Lead for policy development work, ensuring that all policies are up to date, trade unions and colleagues are duly consulted and provide regular reports on progress using project management methodologies and tools.
Acts as a senior HR representative on internal and external committees as required by the department.
Leadership
Deputise for the HR Advisory Manager where appropriate.
Line management responsibility for Senior HR Advisor and/or HR Advisors in the Advisory Team.
If you're ready to take on a challenging and rewarding role in a supportive and collaborative environment that fosters growth and development, we would love to hear from you!
Person specification
Qualifications
Essential criteria
- Active CIPD at Associate membership
- Postgraduate/Masters qualification, Level 7 CIPD qualification (or working towards) or equivalent relevant experience
Experience
Essential criteria
- Sufficient recent experience of working in a Human Resources role Working in a Working in a complex organisation with a degree of autonomy
- Experience of using human resources databases
- Conducting job evaluations in the NHS
- Experience working in a complex organisation with a degree of autonomy
- Experience in dealing with complex employee relations cases and issues
Desirable criteria
- Experience in an NHS acute hospital setting
- Experience of working in the public sector, preferably NHS
- Experience of using ESR Designing and delivering training
Applicant requirements
You must have appropriate UK professional registration.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Bodeun Critchell
- Job title
- Head of HR Operations
- Email address
- [email protected]
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