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Job summary

Main area
Administrative Services
Grade
Band 5
Contract
Fixed term: 1 year (1 year FTC)
Hours
Full time - 37.5 hours per week (Office based)
Job ref
396-779-7374584-DE-AL-Z
Employer
Kingston and Richmond NHS Foundation Trust
Employer type
NHS
Site
Thames House
Town
Teddington
Salary
£35,763 - £43,466 pa incl. HCAS
Salary period
Yearly
Closing
06/10/2025 23:59

Employer heading

Kingston and Richmond NHS Foundation Trust logo

Immunisation Eroster and Performance Officer

Band 5

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

  • Compassionate: We provide care with kindness, understanding, and empathy for all.
  • Inclusive: We embrace diversity and respect the unique contributions of every individual.
  • Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
  • Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

 

Job overview

Immunisation Eroster & Performance Officer

An exciting opportunity has arisen for someone who is passionate about  digital systems and energised and motivated  delivering to a high standard with the South London Children and Young Peoples Immunisation Service (CYPCIS).

You will work as part of a team maintaining  the health roster on a daily basis. 

This is a fixed term role which will also focus on providing administrative support for the service including vaccine data reporting.  

The post holder will act as administrative support for the South London Children and Young People's Community Immunisation Service, responsible for the management, coordination and administration of  e consent training and a first point of call within the service.

 

Main duties of the job

Main duties of the job

To maintain the health roster on a daily basis           

To be proficient with regards to immunisation administration and e consent and to ensure effective processes in place.  Ensuring all members of the team are aware of all relevant processes.  To work with the e roster system & ensure this is maintained.

Acts as a point of contact for the Immunisation teams across South London.  Liaise with clinical and administrative staff at all levels of the organisation regarding confidential matters.

 To support the Immunisation Lead line, manage the administration team within the Immunisation team and to delegate responsibilities/work to ensure all commissioned targets are met.

To support the call centre function and support line management responsibilities.

To ensure that a robust system is in place for inputting all immunisation data and to ensure all weekly and monthly data submissions are delivered within time frames set by NHSE.

To  help develop  and update all standard operating procedures and ensure they are agreed within the team and disseminated, all standard operating procedures should be standardised across south London for all admin tasks.

Respond to telephone enquiries often of a confidential nature for the Immunisation team.

Working for our organisation

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Detailed job description and main responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

Person specification

Qualifications

Essential criteria
  • Experience working with clinical systems and IT knowledge
Desirable criteria
  • Degree in IT

Skills and Abilities

Essential criteria
  • Proficient in Microsoft Office Suite including Excel
  • Team player with good communication skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDCapital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positivehttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Our Health HeroesDisability confident employerCare quality commission - OutstandingNational Preceptorship for Nursing Quality MarkLondon HCSW Award - Sustainable RetentionNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Imelda Keane
Job title
Clinical Services Manager Immunisations
Email address
[email protected]
Telephone number
07392 879888
Additional information

Please see job description and person specification

Melanie Cloherty

Immunisation Business Manager

07570 372434

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