Job summary
- Main area
- Administrative Services
- Grade
- Band 5
- Contract
- Fixed term: 1 year (1 year FTC)
- Hours
- Full time - 37.5 hours per week (Office based)
- Job ref
- 396-779-7374584-DE-AL-Z
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Thames House
- Town
- Teddington
- Salary
- £35,763 - £43,466 pa incl. HCAS
- Salary period
- Yearly
- Closing
- 06/10/2025 23:59
Employer heading

Immunisation Eroster and Performance Officer
Band 5
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
Immunisation Eroster & Performance Officer
An exciting opportunity has arisen for someone who is passionate about digital systems and energised and motivated delivering to a high standard with the South London Children and Young Peoples Immunisation Service (CYPCIS).
You will work as part of a team maintaining the health roster on a daily basis.
This is a fixed term role which will also focus on providing administrative support for the service including vaccine data reporting.
The post holder will act as administrative support for the South London Children and Young People's Community Immunisation Service, responsible for the management, coordination and administration of e consent training and a first point of call within the service.
Main duties of the job
Main duties of the job
To maintain the health roster on a daily basis
To be proficient with regards to immunisation administration and e consent and to ensure effective processes in place. Ensuring all members of the team are aware of all relevant processes. To work with the e roster system & ensure this is maintained.
Acts as a point of contact for the Immunisation teams across South London. Liaise with clinical and administrative staff at all levels of the organisation regarding confidential matters.
To support the Immunisation Lead line, manage the administration team within the Immunisation team and to delegate responsibilities/work to ensure all commissioned targets are met.
To support the call centre function and support line management responsibilities.
To ensure that a robust system is in place for inputting all immunisation data and to ensure all weekly and monthly data submissions are delivered within time frames set by NHSE.
To help develop and update all standard operating procedures and ensure they are agreed within the team and disseminated, all standard operating procedures should be standardised across south London for all admin tasks.
Respond to telephone enquiries often of a confidential nature for the Immunisation team.
Working for our organisation
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Detailed job description and main responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
Person specification
Qualifications
Essential criteria
- Experience working with clinical systems and IT knowledge
Desirable criteria
- Degree in IT
Skills and Abilities
Essential criteria
- Proficient in Microsoft Office Suite including Excel
- Team player with good communication skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Imelda Keane
- Job title
- Clinical Services Manager Immunisations
- Email address
- [email protected]
- Telephone number
- 07392 879888
- Additional information
Please see job description and person specification
Melanie Cloherty
Immunisation Business Manager
07570 372434
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