Job summary
- Main area
- Acute Care Coordination Centre
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 294-AAUC-7465010-FZ
- Employer
- South West London and St George's Mental Health NHS Trust
- Employer type
- NHS
- Site
- Springfield Hospital
- Town
- Tooting
- Salary
- £46,419 - £55,046 per annum inclusive of Inner London HCAs
- Salary period
- Yearly
- Closing
- 22/09/2025 23:59
Employer heading
Bed Manager (Acute Care Coordination Centre)
NHS AfC: Band 6
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working.
Job overview
We are currently recruiting Band 6 Bed Managers for our Acute Care Coordination Centre (ACCC). The post is based at Springfield Hospital.
We are seeking to appoint a highly motivated nurse or equivalent clinician to be part of a Team that is at the heart of the Acute and Urgent Care Service Line in managing bed capacity and demand. As well as keeping the flow of patients moving through our acute wards, you will also have a key role in managing any operational issues out of hours that might affect the three hospital sites and can impact the safe and efficient functioning of the service. This is a full-time post and an exciting opportunity for an experienced Band 5 or Band 6 clinician who is seeking a different challenge.
This is an exciting time to join the team as we expand and move to a fully computerised system that will in the future allow us to predict and prepare for future demand. The successful candidates will be actively involved in service development and improvement.
This opportunity will provide you with an excellent opportunity to develop your skills in management, leadership, problem-solving as well as decision-making and interagency working.
Main duties of the job
The post holder will co-ordinate and collate real time information on current and predicted bed availability and facilitate the effective use of the Trust acute bed capacity. This role is central to the flow of patients within the acute service line.
The successful candidates will have a sound clinical background with effective decision-making skills and the ability to work as part of a team. You will be an experienced and competent nurse or equivalent clinician. You will be confident in using RIO (patient electronic record system) and have a good knowledge of excel. You must also have good listening, communication skills and problem-solving skills as well as the ability to work under pressure in challenging situations where conflict may arise. A good understanding of the London Compact Agreement and Clinical Prioritisation framework is also desirable.
Working for our organisation
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Detailed job description and main responsibilities
·
- Following the Trust Bed Management Policy and its processes and escalations.
- Updating all relevant processes, forms and documentation on RIO, Ulysses and other relevant Healthcare Records and ensuring Daily Bed Capacity & Demand Data submission.
- Attending the relevant meetings in relation to bed management.
- Ensuring that patients, who are referred for admission, have the required assessments and testing completed by the referrer prior to admission.
- Supporting the Team Manager in carrying out internal audits for quality assurance.
- Checking that all requests for capacity are added to the system once screened in line with the Bed Management Policy and London Compact.
- Being familiar with the Trusted Assessment Framework and Clinical Prioritisation as well as the Trust’s Bed Prioritisation scores.
- Escalating any bed management issues in a timely manner to the Team manager during office hours and the Out of Hours Coordinator during out of hours
- Updating out-of-area bed states on RIO and informing IM&T when changes on bed states are required.
- Reporting any inaccuracies on the dashboard bed state and the waiting list to Team Manager.
- Following the BRAG Status Action Cards from the Bed Management Policy
- Supervising junior staff
- Escalating any disputes of responsibility to the Team manager, Clinical Service Lead and out of hours the out of hours coordinator.
- May be called upon to offer support to the Crisis Hub out of hours
Person specification
Training & Qualifications
Essential criteria
- Current professional registration in relevant clinical subject/practice e.g. RMN, OT, Social Work, psychology or equivalent relevant experience in health, social care or voluntary sector
- Evidence of post qualification training/education
- Ongoing evidence of continuing professional development
- A commitment to completing full quality improvement development as outlined in the trust strategy
Desirable criteria
- Training in providing supervision, mentorship or equivalent, or willingness to undertake training.
- Post Graduate degree (in relevant subject)
- To have completed or be working towards accredited courses which enable potential development
- Recognised training that supports clinical practice ( Psychosocial Intervention or DBT)
Experience
Essential criteria
- Demonstrable experience of working at Band 5 or equivalent for 2 years
- Experience of liaising with community agencies
- Experience of working with people who have experienced serious ongoing mental health problems
- Experience of working within a multidisciplinary team
- Experience of implementing the principles and practice of the Recovery approach
Desirable criteria
- Experience of implementing changes in working practices
- Experience of using and supervising others in the use of psychosocial interventions
- Experience of using quality improvement methodologies
- Experience of implementing and monitoring standards of care, including clinical audit and governance
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicole Appleyard
- Job title
- Clinical Manager
- Email address
- [email protected]
List jobs with South West London and St George's Mental Health NHS Trust in Allied Health Professions or all sectors