Job summary
- Main area
- Procurement
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 200-NN-8252085-A&C-Z
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St. George's Hospital
- Town
- Tooting
- Salary
- £34,186 - £37,389 pa
- Salary period
- Yearly
- Closing
- 17/09/2026 23:59
Employer heading
Buyer & Customer Service
Band 4
Job overview
We are looking for a driven and enthusiastic Buyer to join our team.
Role of the Department:
To act as the corporate business centre for South West London Procurement Partnership (SWLPP) and to advise/lead as the Centre of responsibility on all Procurement & Supply Chain activities for the single service. The Procurement department manages the provision of goods and services to all departments (clinical and non-clinical) on a daily basis, contracting for the provision with several thousand suppliers. In addition, the department liaises with Government Agencies and the European Union office of Member Governments for the contracting of goods and services.
The service operates as a commercial and financial steward managing non-pay expenditure and performs a strategic business management role in support of its stakeholders Annual Business Plans.
Main duties of the job
Main Duties/Key Results Areas:
• Provide a courteous and helpful service to Service Customers to ensure appropriate, approved goods and services are obtained in a timely, efficient manner.
• Process departmental requests to add or introduce new products/items to item file.
• Inform IT Systems & Catalogue Manager of correct pricing on Product Master Files and assists in resolving any issues.
• Assist in resolving discrepancies related to receipt and return of goods related to procurement issues.
• Perform routine clerical duties such as filing, faxing, and answering phone calls concerning inquiries on order status of products.
• Respond promptly and courteously to department/ward/customer enquiries. Handles and resolves complaints in a professional manner. Directs unresolved issues to the appropriate Supply Chain leadership
• Follow up on department/ward/customer needs in a timely and professional manner
• Provide follow-up status on back ordered items from requesting departments
• Responsible for researching/resolving Accounts Payable inquiries
• Adhere to Procurement department processes and policies
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
***For further information regarding the Job role please see the Job Description and Person Specification attached***
Person specification
Qualifications
Essential criteria
- GCSE Maths and English
- Completed or studying for Business Administration, Administration or a similar suitable course at Level 2
Desirable criteria
- Understanding of basic professional purchasing principles and procurement technology e.g. standing orders, acquired through NVQ level 3/Chartered Institute of Purchasing and Supply (CIPS) Foundation stage or equivalent experience
- Undergoes continuous professional development
- Previous work experience.
Experience
Essential criteria
- Experience of working with computer packages i.e. Excel, Word.
Desirable criteria
- experience in an administrative/office environment.
- Knowledge and experience of resolving invoice issues E.g. carriage issues, price discrepancies etc.
- Purchasing or Healthcare inventory management experience
- Experience of working in an NHS Trust.
Skills
Essential criteria
- Good interpersonal skills necessary.
- Ability to establish and maintain rapport with employees
- Skills needed for non-complex calculations
- Excellent written and communication skills
- Working knowledge of the MS Office Suite and a willingness to learn new programs quickly.
- Good written and oral communication skills.
- Ability to time manage and prioritise own work.
- Good multi-tasking skills and highly organised.
- Ability to take initiative and seek solutions to problems encountered.
Desirable criteria
- Agresso (or similar) Purchasing and Inventory Modules
- Reasonable standards of confidentiality
Documents to download
Further details / informal visits contact
- Name
- Michael Pritchard
- Job title
- Purchase to Pay & Helpdesk Manager
- Email address
- [email protected]
- Telephone number
- 020 8672 1255
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