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Job summary

Main area
Housekeeping
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Various shift patterns Monday - Sunday)
Job ref
196-ESS1601-T
Employer
Guy's and St Thomas' NHS Foundation Trust
Employer type
NHS
Site
Harefield Hospital
Town
Uxbridge
Salary
£28,720 p.a. inclusive of Outer London HCA (Pro Rata if Part Time)
Salary period
Yearly
Closing
06/07/2025 23:59
Interview date
14/07/2025

Employer heading

Guy's and St Thomas' NHS Foundation Trust logo

Housekeeping Assistant

Band 2

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. 

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.



Job overview

Guy's and St Thomas' NHS Foundation Trust strives to maintain a clean and welcoming environment across all its sites. 

We are looking for dedicated and dynamic Housekeeping Assistants to join our Harefield hospital Team.

You will have previous housekeeping experience in a facilities environment and be confident at:

  • Delivering exceptional customer service
  • Having a commitment to carrying out tasks with a great attention to detail
  • Demonstrating a natural ability to work with colleagues as part of a large and diverse team
  • Demonstrating flexibility in your role e.g. providing housekeeping support to other areas if required at short notice, including clinical areas.

** Please note - This post is based at Harefield Hospital, Hill End Rd, UB9 6JH **

Main duties of the job

The post holder will be responsible for providing an essential and efficient housekeeping service; whilst meeting the needs and objectives of both the department and the wider Trust. 

We offer range of full time and part time posts within Harefield Hospital 

Working for our organisation

Essentia is part of Guy’s and St Thomas’ and is responsible for all non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure, which is vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning to waste management, catering, housekeeping, transport and security. Essentia employs around 1,800 people. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.

What We Offer

We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development.

In addition, we offer excellent benefits, including:

• The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you
automatically become a member and you will get an excellent package of pension benefits.
• Interest free Season Ticket Loan
• Long Term Service Awards
• Subsidised on-site nurseries and childcare vouchers
• A comprehensive staff health and well-being programme
• Ride to work scheme
• Employee assistance programme
• Free stop smoking service

Detailed job description and main responsibilities

Provides an efficient and effective housekeeping service to their designated areas of responsibility. T

Conducts a wide range of housekeeping duties including:

  • Provides an annual deep clean which include cleaning of all rooms, furniture, fixtures and floors of premises.
  • To use heavy duty cleaning machines.
  • Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
  • Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
  • Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
  • Maintains high standards of tidiness within their designated areas of responsibility.
  • Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
  • Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
  • Assists with the movement of stores and cleaning materials.
  • Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
  • Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
  • Utilises ‘image of the service’ initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
  • Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
  • Assists other team members as requested by the Housekeeping Team Leader.
  • To interact with patients and visitors and follow the trust values whilst carrying out your duties.

Please see the Job Description for the full duties of the role 

Person specification

Previous experience

Essential criteria
  • Proven housekeeping/ cleaning experience within a large and complex facilities services department.
Desirable criteria
  • Experience of working within the healthcare profession or hotel industry.

Skills/Knowledge/ Ability

Essential criteria
  • Good knowledge of housekeeping techniques and procedures.
  • Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
  • Ability and willingness to learn new skills and to attend training.
  • Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.

Qualifications

Essential criteria
  • Good command of the English language, including oral and written communication skills.
  • Good numerical skills.
  • Experience of using IT systems including Microsoft Outlook and Internet
Desirable criteria
  • Knowledge of manual handling procedures.
  • Knowledge of health and safety procedures.

Employer certification / accreditation badges

Timewise helps businesses to attract and develop the best talent through flexible working.Care quality commission - GoodDisability confident employer

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Shaw
Job title
Senior Service Manager
Email address
[email protected]
Additional information

 

 

 

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