Job summary
- Main area
- Healthcare Support Worker (Sexual Health)
- Grade
- Band 3
- Contract
- Bank
- Hours
- Full time
- Flexible working
- Job ref
- 824-BANK- LIT1449
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- 160 Falcon Road
- Town
- London
- Salary
- £14.26 pay + HCAS + 12.07% Holiday pay
- Salary period
- Hourly
- Closing
- 19/08/2025 23:59
Employer heading
Bank Healthcare Support Worker (Sexual Health)
Band 3
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 14 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, Kingston - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
At Central London Community Healthcare, we promote equality and foster an inclusive environment where our diverse workforce feels they belong and are treated with fairness, respect, and dignity, enabling everyone to reach their full potential.
CLCH aims to create a culture where staff feel supported, valued and respected for what they do and where the values we seek to show to our patients are the same values we show to each other, in line with the NHS People Plan and Our NHS People Promise and our own strategic Equality values and objectives.
Job overview
4 days per week 0800-1800 or 5 days 0900-1700
To provide high standards of care to patients with sexual health needs and to ensure the smooth running of the clinical environment. The post holder will be required to deliver care, under the guidance and supervision of a Registered Nurse or Medical Doctor within community based sexual health clinics.
The post holder will be responsible for:
- Clinical
- Communication
- Health, Safety and Security
- Service Improvement and Quality
- Personal and People Development
- General
Further Information and General Responsibilities:
- The service runs 5 days per week between 8am and 6pm. - 4 days per week 0800-1800 or 5 days 0900-1700
- The post holder may be required to work in any of the sites covered by the service in line with service development and need.
Main duties of the job
- To utilise basic health observation techniques to monitor patients’ health status as appropriate and directed by senior staff, reporting back findings.
- To provide care to patients with challenging behaviour by maintaining a calm safe environment and reporting back to the nurse/therapist as indicated.
- To be comfortable in discussing sexual matters and understand the needs of sexually active young people.
- To ensure all aspects of work are carried out to a high clinical standard and be accountable for this through the senior staff
- To maintain confidentiality on all matters relating to patient’s attendance and maintain that confidentiality does not expire with the passage of time.
- To always ensure the maintenance of patients’ privacy, dignity, and confidentiality, promoting and supporting patients’ rights and choices with regards to their care.
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.
Person specification
Education/Qualification
Essential criteria
- Higher Professional Diploma in Health and Wellbeing (NVQ/QCF – Level 3) or
- A recognised equivalent course
- Willingness to undertake further training as appropriate
Desirable criteria
- GCSE grade A-C or equivalent in English and Maths
- Registration with the national regulatory body (when it becomes available).
Experience
Essential criteria
- Experience of working in a health or social care setting
- Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
Desirable criteria
- Experience of working as part of a team
- Experience of working in a customer service role
- Experience with the NHS patient information database (Rio, CIS)
Skills & Knowledge
Essential criteria
- Knowledge of NHS
- Understanding of the need for confidentiality and management of sensitive records
- Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being.
- Ability to work under pressure, prioritise effectively and manage competing demands.
Desirable criteria
- Previous experience of working on an electronic record system
- Able to understand and promote enablement strategies
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Angela Cody
- Job title
- Interim Clinical Lead
- Email address
- [email protected]
- Telephone number
- 07385226519
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