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Job summary

Main area
Organisational Development and Talent
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
308-CORP-3115
Employer
London Ambulance Service NHS Trust
Employer type
NHS
Site
London Ambulance Service NHS Trust
Town
220 Waterloo Road
Salary
£46,419 - £55,046 inc HCAS per annum pro rata
Salary period
Yearly
Closing
19/10/2025 23:59

Employer heading

London Ambulance Service NHS Trust logo

Leadership & Culture Trainer

Band 6

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year.  We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.

We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city.  We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.

We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.

We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time

Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.

 

 

Job overview

Join us in shaping the future of leadership at LAS!
Are you passionate about unlocking potential, inspiring others, and creating lasting cultural change? Do you want to play a pivotal role in developing our leaders? If so, we’d love to hear from you!
At the London Ambulance Service NHS Trust, we are on an ambitious journey to transform leadership through our Centre of Excellence for Leadership and Culture (CELC) - our very own in-house leadership development programme, proudly recognised by the Chartered Management Institute (CMI).
We are looking for an exceptional Leadership and Culture Trainer to join our multi-award winning Organisational Development and Talent Management (OD&TM) team. This is not a typical training role - this is your chance to be part of a movement that is shaping culture, embedding values, and building a pipeline of inclusive, compassionate leaders who can thrive in the complexity of our Ambulance Service.

Main duties of the job

•  Our mission at LAS is: 
•    Becoming an increasingly inclusive, well-led and highly skilled organisation people are proud to work for

What we’re looking for:
•    A dynamic trainer/facilitator with a proven track record in leadership development.
•    Someone who can bring content to life with energy, creativity, and authenticity.
•    A values-driven professional who believes in the power of culture to transform performance.
•    Experience in designing and delivering leadership or management programmes 


What we offer:
•    The chance to be part of an award-winning OD&TM team driving transformational change.
•    An opportunity to deliver a programme recognised by the CMI - supporting leaders to gain professional recognition.
•    A collaborative, supportive environment where innovation is encouraged.

  Deliver inspiring, interactive leadership development programmes across the organisation
•    Attend review meetings 
•    Conduct skills scans
•    Manage the onboarding of the CELC programme
•    Marking of assignments 
•    Quality checking of evidence log
•    Undertake progress reviews
•    Ensuring additional learning hours are being undertaken
•    Action learning sets facilitation 
•    Advising, coaching and providing pastoral care
•    Logging and managing the Quality Improvement elements
•    Enrolling and prepping participants for their End Point 

 

 

·        

Working for our organisation

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and  is centred upon three missions focused on:

  • Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Detailed job description and main responsibilities

Qualifications, Accreditations, Education

Degree or equivalent level of knowledge

A relevant post-graduate teaching/training qualification, or successful

completion of a relevant post-graduate teaching/training qualification within 12 months of commencement in role (eg PGCE, CIPD, City and Guilds)

Professional (CIPD) L&D qualification or equivalent

 

Experience

Experience of planning, designing and delivering a variety of learning and development interventions

Experience of using blended learning to maximise resources cost effectively

Experience with ESR or other LMS to manage learning delivery

Experience of undertaking Learning Needs Analysis

 

Knowledge and Skills

Excellent communication skills and ability to connect with colleagues at all levels of the Trust

Adaptable and the ability to work flexibly dependent on circumstances

Design and delivery of learning and development interventions

Confident delivery of presentations to large groups

Demonstrable experience of understanding the audience and engaging colleagues across all levels

Ability to interpret the feedback of learning programmes in order to determine effectiveness and relevance of content

 

Personal Abilities

Adhere to, promote and role model the Trust values and behaviours

Demonstrable commitment to ongoing personal and professional development

Ability to remain calm and produce high quality work under pressure

Proactive working style and approach to both own and others learning and development

 

Person specification

Qualifications

Essential criteria
  • Degree or equivalent level of knowledge
  • A relevant post-graduate teaching/training qualification, or successful completion of a relevant post-graduate teaching/training qualification within 12 months of commencement in role (eg PGCE, CIPD, City and Guilds)
Desirable criteria
  • Professional (CIPD) L&D qualification or equivalent

Experience

Essential criteria
  • Experience of planning, designing and delivering a variety of learning and development interventions
  • Experience of using blended learning to maximise resources cost effectively
  • Experience of working in an L&D role

Knowledge & Skills

Essential criteria
  • Design and delivery of learning and development interventions
  • Demonstrable experience of understanding the audience and engaging colleagues across all levels
  • Ability to interpret the feedback of learning programmes in order to determine effectiveness and relevance of content
  • Proficient in the use of PowerPoint and preparing high quality presentations and delivery notes

Employer certification / accreditation badges

Apprenticeships logoLondon Living Wage EmployerDisability confident employerStep into healthArmed Forces CovenantPeople PromiseApprenticeships Top 100 Employers 2024

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Campbell
Job title
Talent Management Associate Business Partner
Email address
[email protected]
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