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Job summary

Main area
Haringey Urgent Community Response Operational lead
Grade
NHS AfC: Band 8a
Contract
Permanent: May be required to work on-call or weekend
Hours
Full time - 37.5 hours per week (May be required to work on-call or weekend as per service requirements)
Job ref
220-WHT-3613
Employer
Whittington Health NHS Trust
Employer type
NHS
Site
Stuart Crescent Health Centre
Town
Wood Green
Salary
£61,631 - £68,623 per annum inclusive of HCAs
Salary period
Yearly
Closing
12/02/2026 23:59

Employer heading

Whittington Health NHS Trust logo

Haringey Urgent Rapid Response AHP and Operational Lead

NHS AfC: Band 8a

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword ‘Whittington’

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

 


 

Job overview

Haringey Urgent Rapid Response Operational Lead (Band 8a)

Join an Outstanding Team and Make a Real Difference!

Are you a healthcare leader passionate about delivering high-quality, person-centred care in the community? We are looking for an Operational Lead to join our Haringey Urgent Community Response Team (HURRT) and play a key role in shaping urgent and rapid response services.

What We’re Looking For

  • Senior management experience in a healthcare setting
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage budgets, deliver change, and improve performance.

Why Join Us?

 

Be part of an innovative team committed to helping people live healthier, independent lives

Opportunities for professional development and career progression

Generous annual leave and NHS pension scheme

Work in a supportive environment that values diversity and inclusion

Main duties of the job

About the Role
As Operational Lead, you will oversee the delivery of urgent community response services, ensuring timely, safe, and effective care for patients in crisis or requiring reablement. You will manage multidisciplinary teams, drive service improvement, and lead on workforce development, financial management, and strategic planning. This is a pivotal role in supporting integrated care and reducing hospital admissions.

Our Urgent Response teams provides rapid, holistic, multidisciplinary care designed to keep people independent, avoid unnecessary hospital admissions, and support timely discharges. This is your chance to operationally lead a service that truly transforms lives.

You will operationally lead staff within:

 

  • Rapid Response
  • Virtual Ward
  • Therapy assessment
  • Haringey Stroke Services
  • Early Supported Discharge

 

If you think you fit this description, are up for the challenge, and are looking to move to an organisation that really values you, please consider joining us in the Whittington Health Adult Community Services team. 

 

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff.  We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.  The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Click this link  to find out more about our Adult Community Services, what it is like to work for Whittington Health, and why you should join our team Join our Adult Community Services (whittington.nhs.uk)

Detailed job description and main responsibilities

Please refer to the job description and personal specification for more details on this post and an opportunity to join our specialst services. 

 

Person specification

Education/Qualifications

Essential criteria
  • Degree or Diploma in relevant profession
  • Registration with the NMC or Health Professions Council
Desirable criteria
  • Postgraduate degree relevant to the area of practice/postgraduate management qualification
  • Relevant professional body membership

Skills & Abilities

Essential criteria
  • Able to communicate highly complex and sensitive information in written, verbal and presentational form to clients, staff and senior managers within the Trust and across other organisations.
  • Skilled in leading, motivating and influencing a team
  • Highly developed problem-solving skills for highly complex situations, which may include clinical or organisational issues.
  • Skilled ability in leading and working as a team member and developing team spirit
  • Highly developed organisational and planning skills.
  • Able to identify and recognise when to seek advice and support concerning clinical, managerial, professional and organisational issues
  • Able to assimilate and analyse complex clinical and technical information.
  • Able to identify your own and staff training needs.
  • Highly developed counselling and advocacy skills to support staff, patients and carers
  • Able to employ motivational and influencing skills with staff, patients, carers and other professionals.

Knowledge & Experience

Essential criteria
  • Minimum of 3 years previous senior managerial experience in a large and complex organisation preferably within the NHS.
  • Demonstrable capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management.
  • Demonstrable success in delivering change and improving performance with clinical teams
  • Knowledge and experience of managing budgets and delivering cost improvements
  • Highly developed Computer literacy skills
  • Understanding of Clinical Governance and its application to community services
  • Previous experience of managing community services
  • Ability to analyse complex problems and to develop practical and workable solutions to address them.
  • Ability to think and plan strategically, tactically, and creatively, and to prioritise work programs in the face of competing demands.
  • Ability to manage and deliver to deadlines and within resources.

Other

Essential criteria
  • Dedication to staff development, holistic patient management and the promotion and progression of the AHP professions.

Personal qualities

Essential criteria
  • Well-developed interpersonal skills
  • Ability to work alone and as part of a team
  • Proactive and self-motivated with the ability to motivate others
  • Resilience
  • Flexible, adaptable, and capable of lateral thinking
  • Able to promote equality and diversity within the workplace

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleDisability confident leaderInvestors in PeopleImproving working livesCare quality commission - GoodDisability confident employerDisability confident committed

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emil Pohl
Job title
Care Group Lead, Haringey UCR, IDT and Therapies
Email address
[email protected]
Telephone number
07495 217 593
Additional information

No cold calling

If you have problems applying, contact

Address
WHT
Telephone
If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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