Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Cardiology
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday 9-5)
Cyfeirnod y swydd
197-HF6827
Cyflogwr
Lewisham and Greenwich NHS Trust
Math o gyflogwr
NHS
Gwefan
Queen Elizabeth Hospital
Tref
Woolwich
Cyflog
£24,169 per annum plus HCA
Cyfnod cyflog
Yn flynyddol
Yn cau
30/05/2025 23:59

Teitl cyflogwr

Lewisham and Greenwich NHS Trust logo

Cardiac Receptionist

Band 2

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Trosolwg o'r swydd

To provide reception services to Cardiac Department QEH by meeting and greeting patients attending for Cardiac Diagnostics.

To answer telephone and respond to all enquiries relating to Cardiac Diagnostics.

To book ECG referrals into slots in include all necessary admin supporting this process.

Prif ddyletswyddau'r swydd

  • To provide administrative and reception support to the cardiac department.
  • To use iCare and department specific IT system to log attendances and book diagnostic tests.
  • To ensure staff are made aware of patient attendances.
  • To ensure wellbeing of patients in waiting and escalate delayed patient or unwell patients to appropriate senior staff in cardiac Department.
  • To manage telephone enquires as they relate to cardiac Diagnostics and direct callers appropriately where required.

Gweithio i'n sefydliad

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • To act as receptionist for Cardiology OPD or RACPC clinics that may occur in Cardiac Department ensuring patients are ‘checked in’ as required by Trust.
  • Ensures chargeable activity is entered on to the required systems and attended as required.
  • Deals with enquiries from other staff groups internally and externally diverting enquiries appropriately.
  •  Has basic understanding of the Cardiac Diagnostics in order to manage related enquiries.
  • Is aware of procedures relating to unwell patients or emergency requests and escalates accordingly.
  • Supports students and volunteers in relation to patient processes within the scope of the reception duties.

Manyleb y person

Knowledge and Skills

Meini prawf hanfodol
  • Knowledge of Trust IT systems
  • Knowledge of Patient confidentiality protocols
Meini prawf dymunol
  • Understanding of patient pathways

Qualifications and Training

Meini prawf hanfodol
  • GCSE or equivalent in maths and English
  • iCare or Hospital information system
Meini prawf dymunol
  • GCSE or equivalent in IT

Experience

Meini prawf hanfodol
  • Previous reception duties
  • Previous admin
  • Experience in front line health care

Bathodynnau ardystio / achredu cyflogwyr

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Trudy Belcher
Teitl y swydd
Senior Chief Cardiac Physiologist
Cyfeiriad ebost
[email protected]
Rhif ffôn
0208 836 4343
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg