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Job summary

Main area
Healthcare Assistant
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
277-7082219-AAC-SHREWSBURY
Employer
Oxleas NHS Foundation Trust
Employer type
NHS
Site
Oxleas House, Queen Elizabeth Hospital
Town
Woolwich
Salary
£28,622 - £30,225 pa inc
Salary period
Yearly
Closing
08/08/2025 16:00

Employer heading

Oxleas NHS Foundation Trust logo

Senior Health Care Assistant

Band 3

Job overview

Senior Health Care Assistant, Band 3

Permanent - Full Time - 37/5 hours per week


Do you want a career where your kindness and care make a tangible difference?


Oxleas NHS Trust is searching for compassionate and dedicated Healthcare Assistants to join our acute admission wards teams. You'll play a vital role in supporting adults experiencing mental health challenges, offering them hope and stability during a difficult time. We have vacancies in all our main mental health inpatient sites at Green Parks House (Princess Royal University Hospital), Oxleas House (Queen Elizabeth Hospital) and Woodlands Unit (Queen Marys Hospital).


Why you'll love working here:
•    Make a Real Impact: Provide compassionate care and support to patients during a critical time in their lives.
•    Supportive Team: Join a collaborative and friendly team that values your contribution and offers opportunities for growth.
•    Develop Your Skills: Access excellent training and development programs to advance your career in the NHS.
•    Competitive Benefits: Enjoy a competitive salary and benefits package alongside the intrinsic rewards of working within the NHS.


Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

Acute and Crisis Directorate : Healthcare Assistant (Mental Health) at Oxleas NHS Trust - Make a Difference Every Day

  • To work as directed by a registered nurse. 
  • To provide care physical care to patients in accordance with their care plan 
  • Understanding the need for and always maintaining confidentiality and security. 
  • Adhering to all organisational and ward policies, procedures and guidelines. 
  • Ensuring good working relationships with patients, carers, relatives, other professionals and prison and healthcare staff.
  • Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice. 
  • Behaving at all times in a professionally acceptable manner

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

  • We’re Kind
  • We’re Fair
  • We Listen
  • We Care

Detailed job description and main responsibilities

  • Assist patients will all activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities). 
  • To work at the direction of registered nurses   
  • Communicate effectively with patients and the multi-disciplinary team. 
  • Participate in planning and liaison activities for patients. 
  • Inform a registered nurse as soon as possible when any change in a patient’s condition is noticed. 
  • Support patients in change due to admission, discharge, death or personal loss and in adapting to their new environment. 
  • Report any complaints or requests for information from patients immediately to the senior nurse on duty to enable prompt response. 
  • Use resources effectively. 
  • Report all risks to the senior nursing staff. 
  • Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate. 
  • Participate in appraisal and training of self to develop a personal development plan and strive to achieve the set objectives, including NVQs. 
  • Undertake any other duties commensurate to the grade and as requested by the line manager. 
  • Attend staff meetings, updates and attend mandatory training as required. 
  • Take responsibility for carrying a radio and responding as required. 
  • Work closely with Management to ensure that the Prison Health Agenda is supported at all levels in the Practice. 
  • Develop and maintain effective communications with all interested parties.

Person specification

Education

Essential criteria
  • NVQ Health and Social Care Level 3
Desirable criteria
  • Experience of working on inpatient setting

Experience

Essential criteria
  • Experience of working directly with patients for 1 year

Skills

Essential criteria
  • Able to or willing to lead on patient engagement group activities
  • Excellent communication skills
Desirable criteria
  • Experience of leading with patient activities and group work
  • Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy

Employer certification / accreditation badges

Veteran AwareNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high volume of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Naidoo Armoordon
Job title
Head of Nursing
Email address
[email protected]
Telephone number
07767 908037
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