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Job summary

Main area
Substance Misuse
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
455-NLFT-0145
Employer
North London NHS Foundation Trust
Employer type
NHS
Site
The Grove Drug treatment service
Town
haringay
Closing
23/06/2025 23:59

Employer heading

North London NHS Foundation Trust logo

Operational Manager

NHS AfC: Band 8a

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we: 

  • Collaborate at every level by living our values to create the right conditions for us all to work together.
  • Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
  • Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
  • Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
  • Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
  • Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer.  We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is:  https://www.northlondonmentalhealth.nhs.uk/ 

Job overview

The post holder will take responsibility for the coordination of the clinical and the recovery elements of the Grove Drug Service. The post holder will be responsible for all aspects of the service including finance and performance, clinical and criminal justice interventions and the development of evidence-based service delivery, ensuring high quality care is delivered to service users in line with the requirements of the service specification.

Main duties of the job

  • To provide operational leadership, management and support to ensure that all staff at the Grove are managed consistently and appropriately, within the framework of Trust policies and procedures, and professional codes of conduct. 

 

·       To develop and implement collaborative working arrangements with statutory and voluntary sector services within the borough of Haringey, including mental health, criminal justice, primary care services and housing providers, working in partnership with service users to ensure integrated and joined up care that meets the needs of those affected by substance misuse.

 

  • To take a lead on key new developments, new policies and protocols, to promote a culture of continued improvement in all aspects of quality and performance. This will include the systematic review of existing policies and processes and the implementation of Quality Improvement initiatives to enable continuous improvement.

 

  • To act as a budget signatory and monitor budget expenditure, to work in conjunction with the Clinical Services Manager and Finance team to ensure that resources are used efficiently and effectively, supporting the delivery of a financial balance whilst ensuring safe effective services.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:  

  1.  We will provide consistently high-quality care closer to home.
  2. With our partners in North London and each borough we will ensure equity of outcome for all
  3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
  4.  We will be more effective as an organisation by pioneering research, quality improvement and technology. 

Why NLFT?

  • We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
  • We promote flexible working and support staff with a range of health and wellbeing initiatives.
  • NHS Discounts, generous annual leave and NHS pension scheme
  • Excellent internal staff network

The post holder will be aligned with our Values:

  • We Are Kind
  • We Are Respectful
  • We Work Together
  • We Keep Things Simple
  • We Empower
  • We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

 

Operational Management

 

1.              Manage the operational systems and processes to ensure a safe and clinically effective service

 

2.              To take a lead on key new developments, new policies and protocols and ensure that services are developed within evidence-based practice. This will include the systematic review of existing processes and the implementation of Quality Improvement initiatives to enable continuous improvement.

 

Also see Job Description for further details

Person specification

Evidence working within substance misuse team

Essential criteria
  • years of experience

Evidence of service development and leading a team

Essential criteria
  • Years of Experience

Essential

Essential criteria
  • Evidence of leading substance Misuse team

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleJob share policyAge positiveImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Living Wage Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Barnaby Magee
Job title
Service Manager
Email address
[email protected]
Telephone number
020 8213 7723
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