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Job summary

Main area
Volunteering
Grade
Unpaid volunteer role
Contract
Voluntary
Hours
One morning or afternoon per week, any day Monday to Friday
Job ref
V27.2-25
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Mental health liaison service
Town
Ashton-Under-Lyne
Closing
27/07/2025 18:00
Interview date
31/07/2025

Employer heading

Pennine Care NHS Foundation Trust logo

Volunteer Liaison Buddy

Unpaid volunteer role

Job overview

The volunteer role is intended to enhance peoples experience of the mental health liaison service.

Our volunteer Liaison Buddy will offer support, under the direction of the clinicians, to people accessing or referred to the service and is based at Tameside General Hospital.

Essential Criteria for role:

  • Experience/knowledge/interest in mental health.
  • Experience of working within mental health.
  • An empathetic and caring nature
  • Excellent communication skills - listening and verbal.
  • Punctuality and reliability.

Interviews for role will take place on Thursday 31st July 2025. Please ensure you are available for this date. If you are not free, please contact us before applying.

Main duties of the job

What the role involves:

  • ·        Orientate patients and carers to the department
  • ·        Check that the patient and carers can access refreshments
  • ·        Offer companionship to patients identified by the team
  • ·        Keep patient up to date with wait times
  • ·        Support patients to keep family, carers updated

 

  • Please note: To meet our Trust’s safeguarding obligations applicants for this volunteer role must be aged 18 or over.

We offer opportunities in other services for people aged 16 and 17, please contact the volunteer service to discuss these roles.

Working for our organisation

Pennine Care NHS Foundation Trust

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we are a great place to work.

We want our volunteers to reflect the diversity of the people we support, and we encourage and welcome applications from people across all our communities.

Volunteer Recruitment

Applying to become a volunteer may seem a little daunting for some people however, the volunteer service is here to guide and support you through the process.

Please be aware that due to the robust process, recruitment can sometimes take a few weeks.

Throughout the process you will have informal meetings with us and the service where you will be volunteering. In addition to this we will require you to:

  • Complete an identity (ID) check
  • Complete a Disclosure and Barring Service* (DBS) check,
  • Complete an Occupational health assessment
  • Give details for two references
  • Complete relevant training.

*Disclosure and Barring Service (DBS) check

DBS checks for volunteers are free and the level of check is dependent on the role you are undertaking.

We encourage applicants to join the DBS Update Service which is also free for volunteers. You can find information on the DBS Update Service here: www.gov.uk/dbs-update-service

 

We look forward to you joining us and making a difference.

Person specification

Essential criteria

Essential criteria
  • Experience or Knowledge of Mental Health
  • Excellent communication skills - listening and verbal
  • Punctuality and reliability
  • Ability to effectively engage with service users, carers and staff
  • Experience of working within mental health
  • An empathetic and caring nature

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

If you have any questions prior to applying for this role, please contact the Volunteer Service by emailing [email protected]  or ring 0161 716 3365

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