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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 25 hours per week (TBC)
Job ref
437-7444949
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Bentley House
Town
Bolton
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
04/11/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Medical Administrator

NHS AfC: Band 3

Job overview

To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Adult Community Mental Health Team.

The Medical Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals. They will book appointments for service users and send all relevant correspondence relating to service user appointments, ensuring all data is accurate and up to date.

Main duties of the job

Undertaking audio and clerical duties, minuting meetings, organising doctors diaries, booking clinics, maintaining high level of accuracy and data quality within the Patient Electronic record system.  Typing of clinical letters and reports.  Be the first point of contact for patients, carers and other health professionals.  Liaising with GP's and other agencies  such as Social Services, Coroners Office, general hospital administration etc.  Be a member of the Multi-disciplinary team and attending daily zoning meetings.  Ensuring all local and national data quality targets are monitored and adhered to

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Staff benefits

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Education/Qualification

Essential criteria
  • • 2 years previous office experience or equal demonstrative experience
  • * GCSE Maths and English or equivalent
Desirable criteria
  • • IT related qualification
  • • RSA / NVQ qualification

Experience

Essential criteria
  • • Use of IT equipment
  • • Working in a confidential environment
Desirable criteria
  • • Medical terminology
  • • Contact with patients / service users
  • • A patient administrative background
  • • Knowledge of Performance and Data Quality

Knowledge

Essential criteria
  • • The Data Protection Act
  • • Patient Confidentiality
  • • Use of office equipment
  • • The importance of working as part of a team as well as using own initiative
Desirable criteria
  • • Use of EPR systems
  • • Adaptable to new systems / processes

Skills and Abilities

Essential criteria
  • • Effective time management skills
  • • The ability to prioritise and plan conflicting and complex work demands
  • • Outstanding communication Skills
  • • Ability to be numerate and provide statistical data accurately.
Desirable criteria
  • • Patient administration background4
  • • Knowledge of the EPR system
  • • Minute taking
  • • Audio Typing
  • • Knowledge of working within the NHS

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Documents to download

Apply online now

Further details / informal visits contact

Name
Elizabeth McElhinney
Job title
Senior Medical Administrator
Email address
[email protected]
Additional information

Julie Wheeler

Admin Manager

[email protected]

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