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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Fixed term: 12 months (maternity cover)
Hours
Full time - 37.5 hours per week (Mon - Fri 9/5)
Job ref
437-7455925
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Breightmet Health Centre
Town
Bolton
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
08/10/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Team Medical Administrator

NHS AfC: Band 3

Job overview

To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Adult Community Mental Health Team.

The Medical Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals. They will book appointments for service users and send all relevant correspondence relating to service user appointments, ensuring all data is accurate and up to date.

Main duties of the job

Undertaking audio/clerical duties for team of medical staff including minutes of meetings, typing of clinical letters and reports, clinical activity data inputting onto the electronic patient record system ensuring accuracy at all times.  Be the first point of contact for patients, carers and other external agencies.  Liaising with GP surgeries, social services, coroners office and other hospitals.  Be part of the multi-disciplinary team.  Some reception cover in times of absence, booking of patient appointments and managing of medical teams diaries

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Education/Qualification

Essential criteria
  • • 2 years previous office experience or equal demonstrative experience
  • • GCSE Maths and English or equivalent
Desirable criteria
  • • IT related qualification
  • • RSA / NVQ qualification

Experience

Essential criteria
  • • Use of IT equipment
  • • Working in a confidential environment
Desirable criteria
  • • Medical terminology
  • • Contact with patients / service users
  • • A patient administrative background
  • • Knowledge of Performance and Data Quality

skills and abilities

Essential criteria
  • • The ability to prioritise and plan conflicting and complex work demands
  • • Outstanding communication Skills
  • • Advanced keyboard Skills
  • • The ability to navigate ITsystems, inc Excel, Word and Powerpoint • A caring and sensitive attitude when communicating with staff and patients • A mature disposition • Ability to be numerate and provide statistical data accurately.
  • • Ability to be numerate and provide statistical data accurately.
Desirable criteria
  • • Patient administration background
  • • Knowledge of the EPR system
  • • Minute taking
  • • Audio Typing
  • • Knowledge of working within the NHS

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
julie wheeler
Job title
Administration Manager
Email address
[email protected]
Telephone number
01204 483142
Additional information

Helen Baird

[email protected]

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