Job summary
- Main area
- admin
- Grade
- NHS AfC: Band 5
- Contract
- 3 months (fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 311-HYM702-25-A
- Employer
- Pennine Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Bury CAMHS
- Town
- Bury
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 09/12/2025 23:59
Employer heading
Admin Lead
NHS AfC: Band 5
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values
Job overview
We are looking for a highly skilled admin lead to join our Bury CAMHS team. We are looking for an administration lead to lead our admin team, this consists of 10 administrators working across the CAMHS team located at Fairfield General Hospital in Bury.
Main duties of the job
Job Summary
The post holder will be responsible for ensuring the provision of an efficient and effective administration service and excellent standards of customer care within the Child and Adolescent Mental Health Services and to manage, lead and co-ordinate the admin workforce. The role requires the post holder to possess exceptional decision making, problem solving and organisational skills. It is essential for the post holder to be able to manage his/her time effectively and to be flexible in order to
meet the needs of the CAMHS service. The postholder must be able to work independently and as part of a team.
Working for our organisation
Bury CAMHS is a growing/developing team of passionate professionals.
You will be supported to achieve success by a highly motivated local across system leadership team who are committed to embedding a thriving culture within Bury. You will be a key member of the Bury CAMHS , receive excellent supervisory support both through clinical and managerial and we will work with you to support your development.
Detailed job description and main responsibilities
Main duties and Responsibilities
• The post holder line manages and co-ordinates all admin staff within the
Bury CAMHS admin team and is responsible for the day to day
supervision and management of all admin staff, including monthly one-to one supervision, championing best practice and ensuring that all staff have
the necessary support to fulfil their obligations in line with departmental
objectives. The post holder is also directly responsible for developing and
implementing strategic, long-term plans to ensure continued improvements
• Ensure the provision of full medical secretarial service to the CAMHS
service which includes typing letters, psychiatric reports, non-clinical
correspondence and minutes of meetings despite the level of emotional
exposure this entails. All work must always be completed to the highest of
standard and to the expected levels of accuracy.
• The postholder manages the admin team’s annual leave and ensures that
all work is covered. They maintain an Admin team rota for busy holiday
periods to ensure adequate cover and ongoing support for the whole of
Bury CAMHS negotiated with the operational manager’s agreement for
any extra staff ensuring that a consistent, high-performing service can
always be delivered
• The postholder is responsible for outlining a job description for temporary staff and liaising with Temporary Staffing Department to advertise these
posts.
• Ensure implementation and continual compliance with relevant Standard Operating Procedures (SOPs)
• To work in partnership with the Operational Manager in project managing new developments to ensure safe service delivery
• To oversee the appointment booking system within the Outpatient
Department, ensuring all appointments and client information is recorded
on Paris and to send out appts for booking new patient appointments.
• To coordinate the collection and compilation of information for monitoring service performance to ensure that high levels of data quality are maintained including CEST, My Yearly Conversations
• Attendance and participation at Management Team meetings
• To provide advice to staff regarding administrative and departmental
functions and processes. To provide admin induction for new members of
clinical and admin staff.
• Ensure that the work of the administrative staff is closely aligned to the
needs of the Trust’s strategic agenda.
• To maintain the Psychiatry waiting list, planning and sending out
appointments ahead of time and allocating to the appropriate doctor
Person specification
education and qualification
Essential criteria
- RSA2 typing/word processing
- Good level of general education including GCSE English and numeracy skills
- NVQ level 4 or equivalent experience
- Competence with working on Microsoft Office suite.
Desirable criteria
- Shorthand qualification
- NHS experience or working within a busy office environment
Experience
Essential criteria
- Experience of team leadership
- Experience in general office / secretarial work
- Experience in setting up computer files and spread sheets.
- Experience of minute taking and accurate recording of meetings
- Audio typing
- Proficient in the use of electronic patient records
Desirable criteria
- Experience of PARIS or other electronic patient record
- nvolvement in supporting Audit activity
Knowledge
Essential criteria
- Good written and spoken English
- Office systems and procedures
- Diary management and appointment booking using manual and computerised systems
- Sensitivity to people with mental health problems
- Able to prioritise workload
- Ability to demonstrate a methodical, organised and flexible approach to work.
- Proven ability to communicate and maintain effective relationships with people at various levels, both orally and in writing
- Able to conduct staff appraisals and setting objectives in line with Trust objectives and KPI’s
- Ability to plan and develop systems
Desirable criteria
- Familiarity with hospital records system
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer O'Neil
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 0161 716 1100
If you have problems applying, contact
- Address
-
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
- Telephone
- 01617163181
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