Job overview

We are looking to recruit a team administrator for our friendly community team based in the North of the City.

The post holder will be responsible for providing effective and efficient clerical and administrative support to either a team of healthcare professionals. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills.  They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks. 

The post holder will be required to work as part of a team at a community base and provide cross cover during periods of staff absence.

Main duties of the job

Planning and organisational tasks/duties

To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel etc to produce correspondence and maintain presentations, records, spreadsheets and databases.  Also local clinical recording systems e.g. EMIS.

To devise and maintain office systems.

To collate data for performance reporting as required.

To attend meetings, and taking notes and recording actions  and keeping notes.

To liaise with staff in other services and with external contacts.

To sort and distribute incoming post and organise and send outgoing post

To organise, store and archive paperwork, documents and computer- based information

To photocopy and print various documents

Patient/client user related tasks/duties

Deal with telephone communications and type letters with a potentially distressing or emotional content.

Participate in service development projects supporting staff surveys or audits as necessary.

Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.

Participating in the referral process and note taking , input to EMIS and liaising with clinicians.  

To be responsible for using systems to order equipment and office supplies on behalf of the team.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. 
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.