Job overview

To work as part of the EFM operational team, responsible for providing a comprehensive support service in the hospital environment. The primary function is to provide an effective security service for staff, patients and visitors to ensure a safe and secure environment. You will be required to work in many areas of the hospital site following the required training. To provide a high quality responsive, efficient and effective patient support service to wards and departments within North Manchester General Hospital acting in a caring and professional manner.

Shift pattern will include weekends and nights where Agenda for change enhanced pay will be included.  Possible earnings when including guaranteed enhancements £26,500. 

Main duties of the job

QUALIFICATIONS

Good standard of general education or equivalent experience
Security related qualification or equivalent experience
Conflict resolution / physical intervention training
SIA license for static guarding / door supervisor

KEY DUTIES AND RESPONSIBILITIES

1. Provide an immediate response for requests of assistance of violent and aggressive situations from patients and visitors ensuring that their personal safety and the safety of staff, patients and visitors is maintained.
2. Provide a security presence in agreed locations and provide a responsive service as required.
3. Upon request of staff assist with requests to watch/monitor patients that may be at risk of absconding or harm to themselves or others.
4. Respond to all alarm activations (intruder, panic alarms) for all Trust buildings and grounds and take appropriate actions as necessary.
5. Provide a response to all fire incidents in accordance with set procedures.
6. Undertake reception duties from the security control room as and when required.
7. Provide escort duties as required.
8. Perform regular security patrols of hospital car parks, grounds and buildings acting as a deterrent to criminal activity and anti-social behaviour and ensure all suspicious incidents are reported and any untoward behaviour is challenged as required.
9. Respond to reports of persons trapped in lifts, providing reassurance and assistance as required.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of  over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.