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Job overview

Northern Healthcare provides mental health recovery services across many regions within the UK. Our services consist of Supported Living and community outreach services which provide our residents with access to 24 hr support from experienced clinical and support staff.

We support over 150 adults across the UK in all aspects of their daily lives and mental health recovery. Currently, our services are based across the Northwest, Cumbria, Yorkshire and Midlands.

We are currently looking for a Commercial Business Administrator to provide administrative support to a fast-paced commercial team, support Business Development Managers, Bid Writer, Marketing team and Referral Co-ordinator to support with all administration duties such as reports, note taking, appointment setting, information co-ordination and accurate record keeping.

Main duties of the job

• Assisting and supporting the Commercial Team with all administration duties.
• Dealing with any queries / requests from internal and external parties accurately, within a timely manner and to deadlines set.
• Ensure all administration paperwork is uploaded to share point accurately and then sent to the appropriate people / department.
• Completing and sending accurate reports and records, including mileage forms & expenses, by the required deadline.
• Setting meetings as required within the department.• Processing starter and leaver information on CRM systems in a timely manner.
• Ensuring archiving, filing, and other administrative duties are completed to a high standard.
• Maintaining stock levels of marketing materials and re-ordering via company finance procedures including processing Invoices and POs.
• Creating meeting minutes quickly and accurately within company guidelines and maintaining diary management.
• Responsibility for checking all training is complete and inputted accurately (internal LMS etc).
• Handling incoming and outgoing calls in a friendly and sensitive manner.
• Welcoming visitors in a friendly and professional manner and offering refreshments where appropriate.
• Dealing with services in a professional and courteous way and reporting any issues in accordance with company protocol and following up regularly until completed.
• Work within and implement our policies and procedures, including confidentiality and safeguarding.
• Conduct regular auditing of CRM systems, reports and records.
• Complete ad-hoc training on administrative systems and processes as and when required. Ensuring best practice is delivered across the services.
• Travel between regional offices may be required on occasions.
• Ad- hoc duties relevant to your role, as well as cover at other sites to support business needs.

Working for our organisation

Where you’ll be working

You will be based at Northern Healthcare Head Office  - Barton Hall Business Park, Hardy Street, Eccles, M30 7NB

Working Hours

The role is a full-time position working 37.5 hours per week working flexibly.   

In return you’ll receive

• Competitive salary dependent upon experience  
• Company pension scheme and contribution
• Flexible working week
• Induction and buddy programme
• Career development and on the job learning opportunities
• Healthcare cover including dental, optical, prescriptions and physiotherapy
• Access to discounted products and services
• Enhanced disclosure barring scheme (DBS) check cost covered
• Option to train towards NVQ in Health and Social Care
• Free car parking
• Employee Assistant Programme
• Ongoing employee recognition scheme and employee awards
• Refer to a friend scheme in which you can earn up to £250

 DBS Disclosure

Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and It is important that all applicants are aware of individual responsibilities when working with vulnerable adults, whilst promoting the safeguarding of our service users.