Job summary
- Main area
- Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 362-AC3THER-03-26
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Hazel grove
- Salary
- £24,937 - £26,598 pro rata per annum
- Salary period
- Yearly
- Closing
- 07/04/2026 23:59
Employer heading
Integrated Therapies Inpatient Secretary
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Job overview
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Do you love being at the heart of the action? Enjoy helping people, staying organised and making each day count? If you’re looking to kick‑start a rewarding NHS career full of variety, pace and purpose, this Band 3 Secretary role in Integrated Therapies could be perfect for you. You’ll join a warm, supportive team and play a key role in a busy Directorate, working closely with the Directorate Manager and Operational Leads. It’s a fantastic chance to grow your confidence and gain skills that open doors across the NHS. You’ll gain hands‑on experience in:
No two days look the same. One moment you’ll be supporting senior meetings; the next, coordinating clinics, updating records or helping the team deliver great care. This role is friendly, varied and full of opportunity — the perfect place to build a strong foundation for your future NHS career. We’d love to welcome you to the team |
Main duties of the job
Provide a confidential and comprehensive secretarial service and to undertake a full range of administrative duties to support the Directorate Manager and Integrated Therapies Directorate.
Prioritise own work and make judgements in relation to, for example, resolving conflicting diary appointments and/or meeting arrangements.
Prioritise own work commitments on a day-to-day basis, and support the planning of the Directorate Managers diary maintenance, meetings and schedules.
Undertake all meeting preparation and support including preparation of agendas and supporting papers; note taking and action planning; distribution of notes and follow up of actions and all other housekeeping tasks associated with services governance structures.
Undertake the ordering of stock and supplies, managing the stock inventory and stock storage.
To be conversant with all of the services offered within the Business Group.
Carry out admin procedures in relation to managing outpatient waiting lists, clinic booking and domiciliary appointments. This includes booking through the PAS system, Envoy, Clio, telephoning patients, writing patient letters, and processing clinic outcomes.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
To undertake all meeting preparation and support including preparation of agendas and supporting papers; note taking and action planning; distribution of notes and follow up of actions and all other housekeeping tasks associated with services governance structures.
To demonstrate good organisational skills and have the ability to plan and undertake additional work as required.
To undertake duties delegated by management, using own initiative, and working without supervision.
To provide a courteous and diplomatic point for enquiries.
To maintain a total level of confidentiality and be able to understand and act on information.
To be familiar with a full range of clerical/secretarial tasks and undertake specific duties.
To offer cross-cover support within the inpatient therapies administration team.
The post holder may be required to work from any Stockport base according to the needs of the service.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16
Person specification
Work related Circumstances
Essential criteria
- Due to the nature of the role, it is essential that applicants are able to travel independently across Stockport and have access to a suitable vehicle for business purposes. Where possible, adjustments can be considered in accordance with the Equality Act.
Education & Qualifications
Essential criteria
- Educated to GCSE level or equivalent, or equivalent experience.
- Maths and English at C or above or equivalent, or equivalent experience
- Word processing and computer literacy skills to RSAIII or NVQ Level 3 or equivalent experience.
Knowledge
Essential criteria
- Intermediate knowledge of all Microsoft Packages (Word, Excel, Access, PowerPoint, Sharepoint, Teams)
- Knowledge of a full range of administrative policies and procedures
- Knowledge of typical organisational policies and procedures relating to job requirements
Desirable criteria
- NHS Background or a comprehensive understanding of the Trust and Therapy Services
Experience
Essential criteria
- Working experience of general office and providing secretarial support duties for mangers
- Demonstrable experience of working with routine and urgent work in an administration and secretarial capacity
- Experience of meeting minutes, action logs, agenda, diary co-ordination and management for manager
- Proven experience of prioritising work and meeting deadlines
- Experience of creating excel spreadsheets and using data to create visualistions
- Experience in stock management and ordering supplies
- Experience of handling issues that are confidential
Desirable criteria
- Experience in creating newsletters or posters using applications in Microsoft 365
- Experience in developing new or current databases using spreadsheets
Skills & Abilities
Essential criteria
- Intermediate skills using Microsoft 365
- Ability to understand and prepare data & visualisations for reports
- Accuracy and experience in applying numeracy skills in the workplace eg ordering, stock management, cash flow, creating reports from data.
- Demonstrate experience and preferred methods to manage competing demands throughout the day
- Excellent skills using varying types of communication appropriate for different aspects of role eg distressed caller or planning events
- Ability to set up and manage paper records and electronic filing using consistent naming rules and folder structure
- Ability to work alone and make judgements within scope of role
Desirable criteria
- Skills in using patient administration systems such as PAS, ENVOY, CLIO
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Catharine thomas
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01619225092
- Additional information
Claire Guy Directorate Manager
0161 922 5270
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