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Job summary

Main area
.
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday to Friday - Happy to discuss flexible working)
Job ref
437-7437979
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Prestwich
Town
Manchester
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
29/09/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Trainee EPRR Project Support Officer

Band 4

Job overview

Are you looking to build a long-term career and gain qualifications while making a different? Then look no further! 

We are looking for the next rising star to develop their skills and work within our Operations and Emergency Preparedness, Resilience and Response (EPRR) team. 

 You will work supporting the Deputy Chief Operating Officer and EPRR team to provide key administrative and project support. 

Alongside this full-time administrative role you will be enrolled onto the Business Apprenticeship Programme and will be expected to study and complete assignments to achieve a recognised Level 3 Business Administration Apprenticeship within a 24 month period for suitable candidates. 

Please refer to Annex 21 of Agenda for Change. As an apprentice, you will receive a maximum of 70% of the pay band maximum for the qualified rate for the first 12 months.  This will increase by 5% each year as explained in Agenda for Change terms and conditions

Please note: The Job Description and Person Specification outlines what is expected from the role, however this is an apprenticeship position and the successful candidate will develop the knowledge and skills to undertake the position to the full potential whilst on the job. 

Main duties of the job

To provide essential administrative, coordination and support functions to the Emergency Preparedness, Resilience and Response (EPRR) and Operations Team in the successful delivery of its functions. This role will ensure that project activities are well-organised, deadlines are met, and documentation is accurate and up to date. The Project Support Officer will play a key role in supporting the teams and maintaining effective service delivery across the Operations and EPRR departments.

The perfect candidate will have a flexible approach to provided administrative and project support to the teams working across the Organisation. There will be contact with all levels of staff across the Organisation on a daily basis, therefore good communication skills are essential. 

Are you..... 

  • Enthusiastic 
  • Hard working 
  • Team player
  • Proactive
  • Organised 
  • Able to prioritise and work to conflicting deadlines

The qualification, training and experience requirements for this role are outlines in the Job Description/Person Specification .

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Education / Qualifications

Essential criteria
  • English and Maths GCSE Grade C
Desirable criteria
  • IT Related Qualification

Experience

Essential criteria
  • Unsupervised administrative work
  • Working in confidential environment
  • carrying out administrative duties
  • use of Microsoft office
  • effective diary management
  • preparing clear and concise documentation
Desirable criteria
  • working within the NHS
  • undertaking personal assistant duties

Knowledge

Essential criteria
  • Use of office equipment
  • administrative systems and procedures
  • patient and staff confidentiality
Desirable criteria
  • understanding of EPRR duties

Skills

Essential criteria
  • numerate, provide and analyse statistical data acurately
  • effective time management
  • excellent telephone manner
  • outstanding communication skills
  • caring and sensitive attitude to communication
  • experience in receiving complex information
Desirable criteria
  • advanced IT skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Griffiths
Job title
Head of EPRR
Email address
[email protected]
Telephone number
0161 773 9121
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