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Job summary

Main area
IM&T
Grade
Band 8b
Contract
Permanent: Full Time
Hours
Full time - 37.5 hours per week (Oncall Requirement)
Job ref
437-7817648
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Prestwich
Town
Manchester
Salary
£66,582 - £77,368 per annum pro rata
Salary period
Yearly
Closing
01/05/2026 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

ICT Infrastructure and Development Manager

Band 8b

Job overview

The ICT Infrastructure and Development Manager is a senior member of the IM&T management team, responsible for leading and developing the organisation’s ICT Infrastructure and ICT Development functions. The role oversees the design, delivery, security, and continuous improvement of core digital services, ensuring that the Trust’s technology environment is robust, scalable, and strategically aligned with organisational goals.

 Operating from the Oakwood Building and reporting directly to the Chief Technology Officer, the post holder plays a key role in shaping the Trust’s digital capabilities and supporting high‑quality service delivery across all departments.

This position provides leadership across technical teams and drives innovation in areas such as server and network architecture, cloud services, directory services, and development initiatives. The role requires the ability to balance operational oversight with strategic planning, ensuring that infrastructure and development activities meet performance, governance, and security requirements.

As part of the wider IM&T leadership group, the post holder contributes to decision‑making, service improvement, and the ongoing enhancement of digital services that support staff, service users, and organisational priorities.

Main duties of the job

  1. Design, maintain and develop the organisation’s server, virtualisation, network and data centre infrastructure, ensuring security, resilience and high availability.
  2. Manage core directory and identity services including Active Directory, DNS, TCP/IP, group policies, Microsoft 365, Exchange, Teams and VDI platforms.
  3. Oversee data security, protection and recovery, including backups, monitoring, asset management, firewall administration and defence against cyber‑security threats.
  4. Lead the delivery, support and continuous improvement of end‑user computing, software deployment, and enterprise management tools across desktops, laptops and servers.
  5. Plan, prioritise and manage technical operations, including system maintenance, fault investigation, service performance monitoring and IM&T development workflows.
  6. Develop and manage budgets, ensuring effective resource allocation across infrastructure and development programmes.
  7. Provide expert technical advice to stakeholders, lead liaison with suppliers, support major projects, and communicate complex technical information clearly across the Trust.
  8. Manage and support staff, ensuring skills development, effective performance, quality control of technical processes, and adherence to all IM&T standards and policies.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached Job Description 

Staff benefits 

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years 
  • Excellent pension 
  • Cycle to work scheme 
  • Salary sacrifice car scheme 
  • Wellbeing programme 

 

Person specification

Desirable

Essential criteria
  • Ability to work under pressure and meet strict deadlines
  • Demonstrate excellent interpersonal and customer care skills

Essential Criteria

Essential criteria
  • Evidence of knowledge development acquired through relevant specialist training courses, for example Microsoft Server, Microsoft SQL, Microsoft Active Directory and other Microsoft certification
  • Evidence of experience of working in an IT technical environment including a range of knowledge of network hardware and software installation, configuration and support; and networking technologies
  • bility to determine and develop the required change- management processes to maximise benefits from the Trust’s IT investments.
  • Able to clearly manage priorities for self and team to meet deadlines and manage conflicting customer demands.
  • Knowledge and experience of Windows Server operating systems
  • Knowledge and experience of Microsoft Active Directory implementation and administration
  • Knowledge and experience of implementing and maintaining Microsoft 365 technologies, including Exchange, Teams and OneDrive
  • Experience of evaluating network software/hardware for potential use within the infrastructure
  • Ability to work on own initiative, self-prioritising and meeting deadlines.
  • Evidence of continuing professional development to acquire specialist IT knowledge acquired through relevant specialist training courses, e.g. network technologies, business contingency planning
Desirable criteria
  • Knowledge and experience of Hypervisor virtual infrastructure, including Hyper-V and Nutanix.
  • Knowledge and experience of Virtual Desktop Infrastructure (VDI) implementation and administration
  • Knowledge and experience of Storage Area Networks (SAN), including Nutanix.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andre de Araujo
Job title
Chief Technology Officer
Email address
[email protected]
Telephone number
01613571700
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