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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 20 hours per week
Job ref
437-7350032
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
North View Hospital
Town
Manchester
Salary
£24,465 pro rata, pro annum
Salary period
Yearly
Closing
17/08/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Retail catering assistant

NHS AfC: Band 2

Job overview

We are currently seeking a friendly and reliable individual to join our retail team at the newly opened North View Hospital café. As a Catering Retail Assistant, you will provide excellent customer service to staff, patients, and visitors, while assisting in the preparation and serving of food and beverages.  In return you be working with an experienced team working with fresh local ingredients and the best equipment. We pride ourselves on producing a high-quality food and drink service to all our customers.

Main duties of the job

·         Food and beverage preparation

·         Food and beverage service

·         Cleaning of equipment, meal service equipment and catering areas as per cleaning schedules

·         Serve food and beverages to customers.

·         Operate without direct supervision

·         Maintain a safe working environment for patients, staff, visitors and colleagues.

·         Using POS till for cash and card transactions.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Education

Essential criteria
  • Food Safety Level 2
  • Allergen Awareness
Desirable criteria
  • Food safety level 3
  • Advanced allergen training

Experience

Essential criteria
  • Experience in retail role
  • Experience in cafe
  • Customer service experience
  • catering experience
Desirable criteria
  • Catering in busy establishment
  • barista trained
  • Customer service experience in busy retail unit
  • Extensive catering experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Robert Dingle
Job title
Facilities Catering manager
Email address
[email protected]
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