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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week (Happy to discuss flexible working)
Job ref
437-7543117-A
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
No 93 Crisis Cafe - North Manchester
Town
Manchester
Salary
£47,810 - £54,710 per annum pro rata
Salary period
Yearly
Closing
13/11/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Crisis Cafe Manager

NHS AfC: Band 7

Job overview

An exciting and rare opportunity has arisen to be a Team Manager in the Crisis Cafe. This is an out of hours service, working at twilight hours and weekends.

The team is looking for a professionally qualified Mental Health Nurse, Social Worker, Occupational Therapist or suitably qualified Psychologist who is committed to promoting recovery.

You will be required to manage a team of professionally qualified Mental Health Practitioners as well as Support staff, to work therapeutically with a client group of people who are experiencing a mental health crisis. Working within a philosophy of recovery, to achieve potential and independence and maintain positive wellbeing in a short period of time.

Main duties of the job

The role will involve providing clinical and managerial supervision to the team to oversee assessment, interventions, triggering and supporting safeguarding, skills development and other psychosocial interventions, including carer support, family intervention and education.

You will be expected to demonstrate leadership skills to develop the service and work with all stakeholders to reach outcomes and strategic targets. On appointment, you will be a member of an integrated team and will receive professional, clinical supervision and have access to a range of training and development opportunities.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

 

  • Pay Enhancements:  – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Knowledge

Essential criteria
  • Understanding of the role crisis services in community care
Desirable criteria
  • Understanding of the legal frameworks in urgent response services

Understanding

Essential criteria
  • Understanding of therapeutic approaches in managing crisis
Desirable criteria
  • Knowledge of the theoretical approaches to crisis management

Experience

Essential criteria
  • Direct experience of working within crisis services
Desirable criteria
  • direct experience of managing crisis services

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Dent
Job title
Head of Operations
Email address
[email protected]
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