Job summary
- Main area
- Retail Catering
- Grade
- Band 3
- Contract
- Permanent: 37.5 hours 5 days out of7
- Hours
- Full time - 37.5 hours per week (Happy to discuss flexible working - 5 days out of 7)
- Job ref
- 437-7508392
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- North View Hospital
- Town
- Manchester
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading

Retail Supervisor
Band 3
Job overview
We are looking for a dynamic person to join our team at our newly opened state of the art hospital in North Manchester.
The Retail Supervisor works as part of the Capital, Estates and Facilities Directorate supporting the Catering Manager to provide services to the patients, staff, and visitors to the Trust.
This role has responsibility for the catering services delivered from the retail unit in operation at North View and for GMMH (Greater Manchester Mental Health).
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
• Compliance with Food Safety legislation.
• Compliance with Trust Financial Systems.
• Compliance with Trust Policies and Procedures
• Monitoring of produce purchased and optimizing of retail sales against trends and unique offers with suppliers
• Working to support the wider Catering team with menu development, utilising ethically traded and locally sourced ingredients were reasonably practicable.
• Control of waste in all its aspects; and documentation of this
• Ensure compliance with local HACCP (Hazard Analysis and Critical Control Points) system.
• To monitor levels of production and take appropriate action to control under and over production
• To maintain discipline and staff welfare in accordance with Trust policies.
• Ensure that the requirements of the Trust Food Safety Policy are met, maintained, and ensure that all allergenic requirements are met
• Ensure the completion of production and temperature control
· documentation as required.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
This may not be exhaustive, and additional duties may be required for the successful delivery of retail services within the Trust
Person specification
Communication
Essential criteria
- Ability to train staff
- Experience of mental health
Desirable criteria
- Training Qualification
- Worked in mental health Environment
Qualifications
Essential criteria
- Level 3 Food safety
- Allergen Awareness
Desirable criteria
- Level 4 food safety
- Advanced Allergen Training
Experience
Essential criteria
- Experience in retail
- Supervisory Experience
- EPOS Usage
Desirable criteria
- Catering experience
- Experience of Working in the NHS
- Stock taking Experience
Knowledge
Essential criteria
- Stock management
- Customer service Experience
Desirable criteria
- use of stock taking system
- Retail management
retail experience
Essential criteria
- Worked in cafe
Desirable criteria
- managed cafe
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Robert Dingle
- Job title
- Facilities Catering Manager
- Email address
- [email protected]
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