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Job summary

Main area
n/a
Grade
NHS AfC: Band 3
Contract
Fixed term: 12 months (Maternity Cover)
Hours
Part time - 30 hours per week (Happy to discuss flexible working)
Job ref
437-7260702
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Central Park
Town
Manchester
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
15/07/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Community EI Administrator

NHS AfC: Band 3

Job overview

Please note - This role is not eligible for sponsorship under current immigration rules

To provide an efficient and effective administrative service with the Manchester Early Intervention Services (EIS) Team. To carry out all administrative tasks in relation to the EIS role, audio typing, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service.  Carry out a variety of administrative tasks as directed by Community Admin Manager.

Main duties of the job

 

·       Provide admin support to the clinical team in relation to care plans and clinical correspondence.

·       Dealing with all incoming and outgoing mail, processing, distributing and responding within limits

·       Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling

·       Co-ordinate and facilitate the dissemination of information to and from the team.

·       Dealing efficiently, precisely and courteously with telephone callers

·       Producing minutes from daily zoning meetings, MDT or any other team meeting as required

 

·       Typing of correspondence, reports etc, amending the format and grammar as necessary within the PARIS computerised system

Develop an understanding of the patient record system (PARIS) and have responsibility

·       Support the clinicians and administrators with ensuring Data Quality targets are maintained

To enter good quality data into the EPR system to support quality improvement and performance at a local team level.  for maintaining data quality.

·     To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.

·    

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person specification

Qualifications

Essential criteria
  • Grade C/4 or above in English
Desirable criteria
  • Administration Qualification NVQ or Equivalent

Experience

Essential criteria
  • At least 2 years Administration Experience
  • Experience in Microsoft Packages such as word or excel
Desirable criteria
  • Experience in a Healthcare setting
  • Experience of Audio typing
  • Experience of Working Electronic Patient Systems

Travel Requirements

Essential criteria
  • To be able to work between two locations

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Lindsay
Job title
Senior Administrator
Email address
[email protected]
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