Crynodeb o'r swydd
Teitl cyflogwr
Team Administrator - Bowel Cancer Screening Programme - Job Share
NHS AfC: Band 3
Trosolwg o'r swydd
The post holder will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals. The role will involve the coordination and implementation of office procedures/duties and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact for patients and colleugues and a focal point for the service requiring clear communication and liaison skills. They will be responsible for managing and prioritising their own workload and will be required to use their own initiative. They will be responsible for the management of bowel screening patients through this pathway.
Prif ddyletswyddau'r swydd
- To assist in the provision of a full range of clerical duties to both the clinical and administrative areas within the team; being in contact with patients, carers, and healthcare professionals.
- Some face to face Contact with patients but mainly telephone, email, texts and MyMFT with patients, relatives, and carers in a sensitive way, ensuring patient confidentiality.
- Be responsible for the completion, and their compliance with, Trust mandatory training.
- Utilise the Trust Systems to accurately book, record patient details and activities, ensuring the timely recording of all patient activity in line with the Trust Patient Access Policy including data quality requirements.
- Provide a telephone service, answering and recording incoming calls, relaying queries, and messages as necessary, liaising with other departments and external organisations where appropriate.
- Once in receipt of the necessary training, to work in accordance with the Trust requirements for Digital Competence, including but not limited to:
- Use of the Trust Electronic Patient Records.
- Assisting patients to utilise digital and electronic systems
- Where relevant to your speciality, arrange requests for other services, ensuring compliance with Trust deadlines and inputting requests into appropriate systems, e.g., arranging patient transport for eligible patients, booking interpretation services, porters, clinic appointments and diagnostic tests.
Gweithio i'n sefydliad
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].
We’re looking forward to hearing from you!
Manyleb y person
OFFICE EXPERIENCE
Meini prawf hanfodol
- at least 2 years admin/office based experience
- 5+ GCSE A to C
Meini prawf dymunol
- Previous Knowledge of how screening centre services work
- NHS admin/office experience
Handwritten A4 page on information the applicant has found out about the BCSP programme and the service to be brought to interview
Meini prawf hanfodol
- at least 2 years admin/office based experience
Meini prawf dymunol
- Previous Knowledge of how screening centre services work
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Charlotte Reed
- Teitl y swydd
- Deputy Programme Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0161 701 8542
Rhestr swyddi gyda Manchester University NHS Foundation Trust yn Nyrsio a bydwreigiaeth neu bob sector