Job overview

There is an exciting opportunity to join a friendly team at Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. 

We are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.

We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology, Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.

We are looking to recruit a highly motivated and enthusiastic individual to provide comprehensive administrative and bookings support for Manchester Heart Centre.

You must have good all round administration skills, excellent interpersonal and communication skills with customer service experience and be computer literate with a working knowledge of MS Office.  

You will have attention to detail and the ability to prioritise incoming work so as to meet deadlines. With a strong emphasis on customer service, you will have good interpersonal skills and the ability to liaise with people at all levels. 

Main duties of the job

The postholder will be primarily working closely with our team of Specialist Nurses and administrative staff, providing administration support relating to the booking of patients requiring cardiology review, diagnostics or other heart related procedures. 

The above will include booking clinic appointments, diagnostic tests, producing appointment correspondence, requesting images and clinical reports from outside the department, checking our online system daily for any new referrals and also attending weekly PTL meetings to track progress.

Please see the attached Job Description for a comprehensive summary of the role. 

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.