Job summary
- Main area
- Contract Management
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 349-CSS-7571375C-RL4
- Employer
- Manchester University NHS Foundation Trust
- Employer type
- NHS
- Site
- Oxford Road Campus
- Town
- Manchester
- Salary
- £55,690 - £62,682 per annum, pro rata
- Salary period
- Yearly
- Closing
- 06/11/2025 23:59
Employer heading
Managed Equipment Service (MES) and Contracts Manager
Band 8a
Job overview
Are you ready to lead, inspire, and make a real impact? We are seeking a dynamic and highly organised individual to take on the pivotal role of Managed Equipment Service Contract Manager.
The postholder will oversee and coordinate the Managed Equipment Service for the Division of Imaging. Working to the imaging Senior Leadership Team the postholder will engage with a diverse group of senior stakeholders across the Trust, ensuring timely delivery of major equipment replacement programmes.
The postholder will also be responsible for driving compliance, from ongoing maintenance and asset availability to helpdesk support and staff training whilst navigating contracts, monitoring performance, and resolving challenges with confidence. Leading a talented business support team including the MES Coordinator and Business Support Lead
Bring your expertise, leadership, and passion for excellence—join us and play a vital part in shaping the future of clinical services!
Main duties of the job
Collaborating with the Division of Imaging senior team, Estates, other Trust colleagues, Trust PFI Partners, and the MES provider, the manager will oversee the equipment replacement plan, ensuring it aligns with agreed timelines and contract terms. This role requires interpreting and resolving complex contract-related issues and effectively communicating with stakeholders to address queries. The postholder is expected to be the point of escalation between the MES provider and the Division of Imaging team to help lead and manage incidents of equipment downtime to ensure the best possible outcome for the equipment to be brought back in operation can be achieved.
Implement project management tools to swiftly address any deviations from the DoI contracts and SLAs across all Imaging services with stakeholders within MFT and with external partners.
Lead and participate in working groups essential for the successful execution of plans and contractual provisions, including the MES Investment Committee, Facility Infrastructure User Group, Works Group and IS Quality Assurance meetings.
Coordinate with internal stakeholders, including senior clinical staff, for the selection, procurement, and commissioning of new equipment or service delivery models to ensure compliance with contractual specifications and operational readiness.
Working for our organisation
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].
We’re looking forward to hearing from you!
Person specification
Qualifications
Essential criteria
- Master’s or equivalent (Chartered) qualification in a business-related subject or in programme management, law, finance or engineering.
Desirable criteria
- Project Management Qualification.
- Accreditation in contract management from the Government Commercial College or other recognised contract management certification.
Knowledge, Training, Experience
Essential criteria
- Significant experience of managing all aspects of large, complex, multi-stakeholder implementation programmes within live operational environments.
- Proven ability in contractor management and delivering outcomes against specific programmes and budgets.
- Demonstrable achievement of negotiating successful outcomes with senior party representatives.
- Significant experience and a proven ability of managing, communicating and influencing a broad range of individuals up to board level in to achieve project objectives.
- Experience of involvement in contract dispute and in negotiating successful outcomes.
- Experience of undertaking or reviewing contractual performance monitoring and reporting.
Desirable criteria
- Knowledge of the principles of managed equipment service contracts.
- Up to date knowledge of developments in Medical Equipment covering the clinical applications as well as the technical aspects of medical equipment.
- Experience of managing and delivering change programmes within the NHS.
- Operational experience of replacing medical imaging equipment.
Skills and Abilities
Essential criteria
- Ability to compile concise and accurate management reports for immediate and senior management.
- Ability to present complex technical issues in a concise way which can be understood by non-specialist.
- Competent in the use of IT software and the willingness to familiarise with other specialist software packages as required.
- Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally.
- Ability to manage conflicting viewpoints and influence external and internal colleagues at all levels to deliver successful outcomes.
- Ability to manage and embed change to deliver desired outcomes.
- Contract and performance management skills including managing third party service providers.
- Knowledge of NHS procedures including standing financial instructions
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Helen Kenyon
- Job title
- Associate Director of Performance and Operations
- Email address
- [email protected]
- Additional information
Jon Kitching, Associate Director of Imaging / Head of Radiography, [email protected]
Laura Middleton, General Manager (Imaging), [email protected]
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