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Job summary

Main area
Education Campus Receptionist/Administrative Assistant
Grade
Band 2
Contract
Permanent
Hours
Part time - 20 hours per week (4 hours per day, Monday to Friday)
Job ref
349-COR-7248864-RL4
Employer
Manchester University NHS Foundation Trust
Employer type
NHS
Site
Manchester Royal Infirmary
Town
Manchester
Salary
£24,169 per annum (pro rata)
Salary period
Yearly
Closing
08/07/2025 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Education Campus Receptionist/Administrative Assistant

Band 2

Job overview

Band 2 – 20 hours per week (Monday - Friday)

We are now recruiting for an enthusiastic and motivated receptionist/administrator with experience of working in a busy environment.  The post holder will need to be methodical with a high level of accuracy and attention to detail, excellent organisational skills and a sound working knowledge of Microsoft Office.

It is essential that the post holder has strong interpersonal skills with a “can do” approach, able to problem solve and enjoy working both independently and as part of a team.

The post holder will act as receptionist and will be the first point of contact for all users, visitors and patients to the building and surrounding wards.  The post holder will also be responsible for the daily monitoring of maintenance issues and act as fire warden.

The post holder will provide administrative support to the Assistant Education Campus Manager as well as process all room booking requests via a bespoke electronic system.

The post holder will be expected to adapt to all new IT systems quickly and easily.

The post holder must be flexible to meet the needs of the service.

The post holder will play a key role within the Oxford Road Campus, MRI, working with all staff within Education.

Main duties of the job

The post-holder will work as part of the Admin & Reception Team  based in the ORC.  The post holder’s main role will act as the Receptionist and will be the first point of contact for all users, patients and visitors to the ORC.  The post holder will also assist in providing administrative support to the Assistant Education Campus Manager supporting events & facilities and assisting with the processing of all room requests via the electronic booking system.   The post holder will receive deliveries, ensuring they are delivered to the correct department within the ORC.

The post holder will be responsible for the daily monitoring of room usage and signing in process. 

The post holder must be flexible to meet the needs of the service.

The post holder will play a key role within the Oxford Road Campus, working with all staff within Education.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

 At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

 

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.  This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’.  Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 

Person specification

Qualifications

Essential criteria
  • Good general Education including English & Maths
  • NVQ Level 2 or equivalent

Experience

Essential criteria
  • Administrative experience in a customer care setting
  • Experience of using databases, email and web based systems
Desirable criteria
  • Experience of maintaining stock levels and ordering

Knowledge

Essential criteria
  • Understanding of confidentiality and data protection
  • Excellent communication and interpersonal skills
  • Confident when dealing with sensitive information
  • Good IT knowledge/skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Dean Mitchell
Job title
Assistant Education Campus Manager
Email address
[email protected]
Telephone number
0161-701-1903
Additional information

For further information, informal visits/discussions, please contact:

Dean Mitchell

Assistant Education Campus Manager

Manchester University Foundation Trust

Email - [email protected]

Telephone - 0161 -701-1903

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