Job overview

Saint Mary's Vaccination Team are looking to recruit an Administration Clerk to provide administration support to the Maternity Vaccination Program.

The program offers on-site Flu, Covid-19, Whooping Cough and RSV vaccinations to pregnant women at 6 locations across Manchester including Fairfield General Hospital, Lance Burn Health Centre, North Manchester General Hospital,  Saint Mary's Hospital-Oxford Road,  Trafford General Hospital and Wythenshawe Hospital. 

 You will work closely with the vaccination midwives and nurses to ensure all women are offered vaccinations at timely intervals throughout their pregnancy.

The ideal candidate will have a good eye for detail,  possess strong interpersonal skills and a “can do” approach. You must be proficient in IT and have the ability to problem solve and enjoy working both independently and as part of a team.

Main duties of the job

From your base site at Saint Mary's Hospital Oxford Road, you will act as the point of contact for patients accessing the vaccination service  responding to both telephone and email enquiries from patients and staff. You will also be responsible for scheduling vaccination appointments and ensure all appointments are completed with an attend status at the end of each clinic.

Successful candidates must have excellent IT skills and experience working in a customer service environment as you will be expected to use trust IT systems and demonstrate high levels of interpersonal skills to facilitate the delivery of a patient focused service.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

 At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.