Job overview

Ward Clerk – Maternity Services

Are you a positive, people person? Are you keen to succeed and grow in a role that plays an integral part in enhancing our patient's experience and be the welcoming face of our Maternity wards? Then we would love you to apply for one of our ward clerk positions.   

We work alongside the Midwives, Junior Doctors and Consultants to ensure our women receive the best care possible and we are looking for you to bring a positive approach to our team environment.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.

Good interpersonal skills and the ability to work on your own initiative and as part of a team. A friendly and conscientious outlook is also required as is the ability to liaise with all levels of staff and patients

Current available shifts *potential to change*

Early 07:30-15:30

Late 13:30- 21:30

Night 21:15-07:45

Shifts are across 7 days and a combination of early, late and night shifts to meet the needs of the service. 

You will receive Night/Saturday/Sunday enhancements if you are rostered to work on these days. Your shift preferences i.e. day or night shifts will be discussed at interview, and your preferences will be considered.

These positions will be based at St Mary's Hospital on our Oxford Road Campus.

Main duties of the job

This role supports the Antenatal and Postnatal ward reception desks at St Mary's Hospital. The post holder is required to work a range of shifts and being the single point contact to meet and greet patients and visitors. They will be required to provide excellent customer service and support to our patients and visitors, as well as the medical teams within the department.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of  over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.