Job overview

The Royal Oldham Hospital currently has 22 critical care beds in three pods, A, B and C with 8, 10 and 4 beds respectively. This is made up of 14 level 3 beds and 8 level 2 beds. You will be responsible for effective administration duties, booking patient appointments, call handling, email coordination and other administrative duties. 

You must have previous office-based experience and a working knowledge of Microsoft Office.

You must possess good communication skills, have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development.

You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / department office. They will accurately file reports, notes and results efficiently.

Professional staff that have a national Code of Conduct are expected to adhere to that Code and failure to do so could result in disciplinary action being taken. Staff who do not have a regulatory body are expected to conduct themselves in a professional manner and in line with the trust values and polices are all time.

You will respond to telephone enquiries from hospital staff and patients efficiently and conscientiously.

Main duties of the job

• General clerical duties, as required, within the department.
• 7 day working (weekends 1 in 2) working 07:30-19:30.
• Ensure patient case notes are available, maintained and up to date.
• Data input on the Patient Administration System (PAS), in line with the Trust Waiting List and outpatient’s procedures and policies.
• To offer constructive views on how the existing service and teamwork can be improved upon.
• Deliver and collect patient’s case notes, and if applicable x-rays, and investigations results from various locations throughout the hospital.
• To contribute to service development.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.  Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.