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Job summary

Main area
Health Care Support Workers
Grade
Band 2
Contract
Fixed term: 12 months (Maternity cover)
Hours
Part time - 24 hours per week
Job ref
236-OCO-CS159-25
Employer
Northern Care Alliance NHS Foundation Trust
Employer type
NHS
Site
Ward F8/CCU
Town
Oldham
Salary
£24,169 pro rata
Salary period
Yearly
Closing
26/05/2025 23:59

Employer heading

Northern Care Alliance NHS Foundation Trust logo

Health Care Support Worker - General & Specialist Medicine

Band 2

Job overview

The position involves supporting the delivery of care to individuals by performing routine assessment tasks and assisting in various aspects of health and well-being programs. The role requires effective communication with both patients and the care team, ensuring patient safety, dignity, and well-being. It also involves personal development, contributing to the maintenance and development of services, and adhering to quality standards. The job is geared towards assisting the team in delivering care efficiently while supporting equality, diversity, and rights.

Unfortunately, this role does not meet the criteria required to qualify for sponsorship.

Main duties of the job

Communication and Reporting:

  • Establish and maintain effective communication with patients and team members regarding routine operational matters.
  • Accurately record information and relay it to the relevant team members in a timely manner.
  • Obtain consent from patients or carers before performing care tasks.

Patient Care and Support:

  • Assist in delivering care programs tailored to meet individual health and well-being needs.
  • Undertake routine assessment tasks, monitoring any changes in the patient’s condition, and report them promptly to the team.
  • Prepare and support patients appropriately during care activities, ensuring their privacy, dignity, and personal beliefs are respected.
  • Quickly alert the team to any health or well-being changes or potential risks.

Health, Safety, and Security:

  • Assist in maintaining a safe and secure environment for both patients and staff, adhering to health and safety protocols.

Quality and Equality:

  • Ensure that your actions contribute to maintaining quality care and support equality, diversity, and patient rights.
  • Follow delegated tasks accurately, contributing to the overall quality of services.

Professional Development:

  • Engage in personal development activities to improve skills and knowledge, contributing to the improvement of service delivery.

This role is crucial in maintaining the high standards of care, safety, and patient respect, while also actively supporting the well-being of the team and the individuals in care.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.  Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.  

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Qualifications

Essential criteria
  • Care Certificate either upon appointment or within 12 weeks of commencement
  • Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)
Desirable criteria
  • NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship

Knowledge, Training & Experience

Essential criteria
  • Experience of working with members of the public or a desire to work in the Health Service
  • Understanding of routine work procedures gained through a short induction period and on the job training
Desirable criteria
  • Experience of working within a health or social care environment
  • Experience of working within a team

Skills & Abilities

Essential criteria
  • Good communication skills
  • Basic IT skills
Desirable criteria
  • Good organisational skills
  • Commitment to undertaking continuous professional development (CPD)

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardFair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerTime to changeStep into healthGM Good Employment Charter

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Katie O'Shaughnessy
Job title
Ward Manager
Email address
katie.o'[email protected]
Telephone number
01616278878
Additional information

Zena Yarwood

Ward Sister

01616278878

[email protected]

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