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Job summary

Main area
Administrative and Clerical
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 25 hours per week
Job ref
311-F844-25-A
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Spindles Shopping Centre
Town
Oldham
Salary
£24,937 - £26,598 PA pro rata
Salary period
Yearly
Closing
20/01/2026 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Administration Assistant

NHS AfC: Band 3

 

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

 

Job overview

An  opportunity has arisen for a Team Administrator to provide support to the Oldham Learning Disability Service. We are  a busy  multi disciplinary team providing specialist health care to children and adults with learning disabilities who live in Oldham. 

Main duties of the job

We are seeking to appoint a highly motivated, enthusiastic individual with excellent communication and organisational skills to support high quality delivery of our busy service. The successful candidate will be expected to provide a full range of secretarial assistance and administrative support to all team members, including answering telephone calls,  inputting and modifying data onto patient records,   photocopying, maintaining diaries, arranging  meetings and supporting the office manager.

This is a very varied role and you will be required to work flexibly in order to meet the day to day demands.  You will need to deal with telephone enquiries efficiently and professionally, providing an appropriate and courteous response, passing on to the relevant colleague or taking messages when required. You will be proficient in Microsoft Office and have excellent keyboard skills.

As a crucial part of our team, you will be able to demonstrate good interpersonal and communication skills and be able to work on your own initiative.

Working for our organisation

The postholder will be based with the Oldham Community Learning Disability Team at  Spindles Shopping Centre.  This is a part time position of  25  hours per week.  

Detailed job description and main responsibilities

For further details / informal visits contact:

Name

John King

Job title

Service Manager

Email address

[email protected]

Telephone number

0161 716 4967

 

Person specification

Education / Qualifications

Essential criteria
  • • Evidence of recent further development / training to NVQ3 or equivalent
  • • GCSE in English and Mathematics or equivalent
Desirable criteria
  • • RSA II / ECDL or equivalent
  • • Completion of PARIS Training

Experience

Essential criteria
  • Significant administrative experience in a similar environment.
  • Some experience of communicating with people with learning disabilities
Desirable criteria
  • experience of managing difficult telephone calls
  • experience of inputting referrals

Knowledge and Skills

Essential criteria
  • Understanding of administrative processes. •
  • Understanding of confidentiality and data protection policies and procedures.
  • Ability to utilise a range of IT programmes
  • Ability to work flexibly and to prioritise workload
  • Good verbal and written communication skills
  • Ability to communicate with service users
  • Ability to work as part of a team and individually
  • Ability to competently use and modify a database
  • Good organisational skills
  • Ability to form productive working relationships with multi-disciplinary staff
Desirable criteria
  • Knowledge/experience of issues affecting people with a learning disability

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
John King
Job title
Clinical Team Manager
Email address
[email protected]
Telephone number
0161716 4967
Additional information

Julie Dey,  Office Manager  0161 716 5444

If you have problems applying, contact

Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181
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