Job overview

To provide a comprehensive, high quality and efficient administrative, secretarial and surgical scheduling service to the consultant and medical staff in the Head and Neck Department.  To ensure patients receive their surgical intervention in a timely manner according to clinical need and Trust priorities.

Main duties of the job

To ensure provision of a comprehensive, high quality and efficient theatre scheduling service and to the Consultant Surgeons

As directed by the Administration Manager, to manage own day-to-day workload, ensuring that priorities are identified and dealt with and that problems are resolved as quickly as possible.

To contact patients informing them of suitable procedure dates and directing patients to the relevant clinical team if further clinical information is required

To ensure that patients receive their surgical intervention within appropriate times scales according to clinical need and trust priority and ensuring that perioperative assessments are booked in advance of surgery

To work as part of a team ensuring that adequate arrangements for cover are in place for own planned absence and there is full participation in cover for colleagues during planned absence, sickness or workload pressures.

To act as point of contact in dealing with complex telephone calls and enquiries regarding appointment/theatre scheduling promptly and efficiently, referring on as necessary

Preparation of information for/participation in weekly theatre scheduling meeting including liaison with appropriate Team Leader in advance of theatre scheduling meetings regarding equipment requirements/special requests for any lists within speciality

All other duties as per the Job Description

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. 

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. 

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. 

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. 

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.