Job overview

An exciting opportunity has arisen to support the Eye Ward RI

The post holder will provide a wide range of administrative and clerical duties to the ward / unit staff. They will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / Casualty clinic/department office. They will also provide general assistance to the ward / unit staff.

Main duties of the job

Supports the Unit Manager across the whole range of their duties and deals with all enquiries to include those of a sensitive or confidential nature; making decisions requiring persuasive skills where agreement and co-operation is required.

Opens and reviews correspondence prioritising and as appropriate allocating responsibility of response to the appropriate member of staff. 

Provides, receives and manages information electronically, verbally or in writing which may be of a confidential or sensitive nature, which may involve individual, staff or patient matters or matters of commercial confidence. Carries out  typing of correspondence, reports, agendas and minutes and preparing the necessary papers for meetings. This will include ensuring that all correspondence is answered promptly.

Responsible for monitoring and managing email traffic from emergency referrals system, prioritising and highlighting matters requiring urgent attention or responding as appropriate.

Establishes and maintains filing systems (including electronic), ensuring that all information, records, minutes and any other correspondence, is kept in a logical sequence so that it is easily retrievable, and confidentiality is maintained.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.