Job vacancy: Admin Assistant, Greater Manchester Mental Health NHS Foundation Trust, Sale

Job summary

Main area: mental health
Grade: Band 3
Contract: Fixed term: 10 months (Until 20th July 2026)
Hours: Part time - 30 hours per week (Monday - Thursday, 9.00am to 5.00pm)
Job ref: 437-7341295

Employer: Greater Manchester Mental Health NHS Foundation Trust
Employer type: NHS
Site: Crossgate House Sale
Town: Sale
Salary: £24,937 - £26,598 Pro rata
Salary period: Yearly
Closing: 28/08/2025 23:59

Admin Assistant

Band 3

Detailed job description and main responsibilities

To provide an efficient and effective administrative service to the Trafford Early Intervention Team. Processing referrals, coordinating appointments for our service users and their carers where appropriate, typing of general correspondence, reports etc. minute taking during MDT, professional and Safeguarding meetings. Accurate recording of data quality information. To have a flexible approach in providing admin support to the multi-disciplinary teams working with the client group with mental health difficulties. There will be client and carer telephone contact therefore good communication skills are essential.

Person specification

Education

Essential criteria

Recognised competency-based level 3 qualification in a relevant subject (e.g. NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.
Excellent IT skills including Microsoft Excel, Word, Outlook, Microsoft Teams and telephony systems.

Desirable criteria

Other relevant IT qualifications

Experience

Essential criteria

Experience working in a busy office environment and experience of minute taking.
Have experience of working in an office environment that ensures confidentiality is always maintained

Desirable criteria

Have experience of working with members of the public. Including patients/service users
Experience using EPR systems

knowledge

Essential criteria

Knowledge of the Data Protection Act and Patient Confidentiality

Desirable criteria

Knowledge of challenges faced by those with mental health difficulties and a general interest in mental health issues.

Skills and Abilities

Essential criteria

The ability to prioritise and plan conflicting and complex work demands • An excellent telephone
A caring and sensitive attitude when communicating with staff and patients

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**