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Job summary

Main area
Mental Health
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Happy to discuss flexible working)
Job ref
437-7181403
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
MacColl Ward, Salford Royal Hospital
Town
Salford
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
18/06/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Ward Administrator

Band 3

Job overview

An exciting opportunity has arisen to join our Ward Administration Team at GMMH with the MacColl Ward Team.     Your duties will include supporting the Ward Manager, nursing staff and patients and their relatives on the Ward, as well as providing a comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers, and working together with the other ward administrators. 

 

 

Main duties of the job

The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to provide support to the other wards during absence of other administrators.

Perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and also, face-to-face contact on daily basis therefore, good communication skills are essential.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification

Staff benefits

  • 27 days annual leave plus bank holidays rising to 29 days after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

EDUCATION/QUALIFICATIONS

Essential criteria
  • RSA/OCR level or equivalent experience

EXPERIENCE/KNOWLEDGE

Essential criteria
  • Must have a good understanding of the need for confidentiality
  • Must have secretarial /administrative experience
  • Must demonstrate ability to work without close supervision and using own initiative to significant level
  • Must demonstrate good understanding of teamwork and be able to work conducive within this

SKILLS AND ABILITIES

Essential criteria
  • Be able to communicate well using a wide range of methods at all levels
  • Be able to demonstrate excellent organisation/time management skills and the ability to manage your time effectively under supervision
  • Be able to work to deadlines and work well under pressure
  • Must be able to produce documents using a variety of IT packages

OTHER REQUIREMENTS

Essential criteria
  • Must have an empathetic approach when dealing with people
  • Must have a flexible and adaptable approach to work
  • Must demonstrate good literacy and accuracy skills and have a conscientious approach to work

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Matthew Driscoll
Job title
Admin Manager
Email address
[email protected]
Telephone number
07472878333
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