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Job summary

Main area
Mental Health
Grade
band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Happy to discuss flexible working)
Job ref
437-7462631
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
cornerstone
Town
Salford
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
13/10/2025 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Senior Administrator / Medical Secretary

band 4

Job overview

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The post holder is responsible for the administration management of the Salford Referral and Assessment Hub, single point of access. You will be responsible for the smooth implementation of administrate processes. The post holder will have line management responsibility for the Team Administrators within the team.

Duties will include minuting of meetings, typing of medical and other correspondence, actioning any requirements identified, along with coordinating clinical activities.

Main duties of the job

Manage and support the administration team offering guidance and training where needed.

Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. 

Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.

Monitor patient wait times and action according to waiting times standard.

Monitor and progress patient pathways.

To line manage the Team Administrators within the team, ensuring all Trust Policies and Procedures regarding HR are adhered to.

Plan and organise appointments in both the clinical diary systems and outlook diary systems and arrange travel / accommodation on behalf of your consultants when required.

Arrange visits and meetings as required using judgement and experience to act in emergency cases.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources. 

The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness. The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light. 

You will be a well organised and experienced secretary with knowledge of medical terminology.  You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. To provide a full and comprehensive PA role for multiple consultants and staff within the Living Well Services.

The role will require travelling between Living Well bases within Salford supporting your staff. 

Person specification

Experience

Essential criteria
  • Line Management Experience
Desirable criteria
  • Worked in NHS previously

Knowledge

Essential criteria
  • Knowledge of Microsoft Packages
Desirable criteria
  • Knowledge of working office environment

Experience

Essential criteria
  • Experience on working with targets

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerGM Good Employment Charter

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Crowder
Job title
Admin & Performance Manager
Email address
[email protected]
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