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Job summary

Main area
Digital Operations
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
236-NCA-AC108-25-A
Employer
Northern Care Alliance NHS Foundation Trust
Employer type
NHS
Site
Salford Royal Hospital
Town
Salford
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
04/11/2025 23:59

Employer heading

Northern Care Alliance NHS Foundation Trust logo

Senior Platform Lifecycle Engineer

Band 6

Job overview

Are you a Digital Platform expert looking to make a real difference in healthcare? We’re seeking a Senior Platform Lifecycle Engineer to join the NCA and play a vital role in transforming how we deliver critical services.

In this role, you’ll be responsible for assessment of existing platforms, participating in upgrade or replacement projects, and executing lifecycle management strategies in line with NHS standards and industry best practices

Working across platforms both on-premise and Cloud, you’ll collaborate with IT and clinical teams to optimise Platform delivery, ensuring high availability, security, and performance. You’ll refresh, replace and decommission platforms.

Your expertise will be key in troubleshooting complex issues, and implementing best practices for security and compliance within the NHS framework. You’ll ensure our Platforms are robust and capable of supporting life-saving applications and systems, all while keeping patient data secure.

If you are someone who values consistent effort, love problem-solving, and want to contribute to meaningful change in the healthcare sector, this is the opportunity for you. Join the NHS and help us build a future-ready cloud platform that powers better care for all.

This is hybrid role with an expectation of 2-3 days working on site.

Main duties of the job

As a Senior Platform Lifecycle Engineer at NCA, you will support the lifecycle management of essential digital platforms for healthcare operations. Your key tasks include implementing lifecycle activities, assessing existing platforms, and executing management strategies in line with NHS standards.

You will collaborate with senior team members and stakeholders to gather requirements, evaluate platform options, and offer technical expertise. Your role will focus on identifying innovations, optimizing costs, and ensuring regulatory compliance.

You will also provide technical support for platform issues, including troubleshooting performance problems, coordinating with vendors, and implementing solutions to minimize service disruptions.

Your contributions will enhance platform infrastructure, improving system performance, scalability, and reliability. Your technical skills, attention to detail, and commitment to excellence will ensure effective management of digital platforms, ultimately supporting high-quality healthcare delivery within the NCA.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.  Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.  

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Qualifications

Essential criteria
  • Relevant degree level or equivalent or ability to demonstrate equivalent knowledge, skills and experience.
  • Relevant subject matter qualification (e.g. Microsoft/MSCE/Azure) or equivalent knowledge, skills and experience.
  • Evidence of continued professional development
Desirable criteria
  • Project Management Qualification (Prince2, SCRUM, etc)
  • ITIL Qualification

Skills & Abilities

Essential criteria
  • Able to plan and prioritise work.
  • Analyse, investigate and resolve complex IT issues/problems.
  • Able to communicate effectively with all levels of staff both within and external to the organisation.
  • Advanced and accurate keyboard skills
  • Able to work under own initiative to proactively pick up and complete tasks.
  • Ability to travel within the requirements of the post, including transporting appropriate equipment when required.
  • Flexible approach to working hours and willingness to cover core support hours on a shift/rota basis.
  • Ability to understand, interpret and communicate complex IT functionality issues, whilst working under pressure.
  • Ability to work under own initiative and as part of a team.
Desirable criteria
  • Able to support large scale projects.
  • Able to complete Change Management processes

Knowledge, Training and Experience

Essential criteria
  • Experience of using IT Service Management (ITSM) Systems
  • Experience focusing on IT Platforms gained within an enterprise environment.
  • Evidence of supporting IT solutions across multiple disciplines.
  • Knowledge of IT “best practice” standards, procedures, policies and protocols
  • Evidence of supporting and debugging IT Platforms
Desirable criteria
  • Knowledge of working in a Healthcare IT environment.
  • Understanding of IT Security
  • Understanding of Artificial Intelligence

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardFair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerTime to changeStep into healthGM Good Employment Charter

Documents to download

Apply online now

Further details / informal visits contact

Name
Colin Garside
Job title
Platform Lifecycle Manager
Email address
[email protected]
Telephone number
01612068008
Additional information

Please contact in working hours (9-5 Monday to Friday). Email only.

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