Job summary
- Main area
- Facilities Management
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (12 hour shifts, 4 days on, 4 days off, 4 nights on, 4 days off (rolling rota))
- Job ref
- 362-A-24-6217527
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £25,147 - £27,596 pro rata per annum
- Salary period
- Yearly
- Closing
- 26/05/2024 23:59
Employer heading
Portering Duty Manager
Band 4
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
PREVIOUS APPLICANTS NEED NOT APPLY
Responsible for the daily management and motivation of all staff to ensure that the portering operations within the Hospital operate effectively and portering staff are deployed across the hospital whilst awaiting jobs to assist departments. This includes the effective delivery of the service and identification of potential service enhancements or developments and planning for their effective implementation.
Main duties of the job
An exciting opportunity has arisen for a dynamic and proactive Portering Duty Manager to join the Estates & Facilities team.
This post will play a key role in improving the Portering service within the Trust and will be responsible for effectively managing the Electronic Porter Request System.
The post holder will be required to manage the team on a daily basis, use own initiative to resolve day to day issues, have good organisational and planning skills to manage the work flow of the team.
Effective communication skills are a key requirement as you will be required to communicate with staff at all levels including patients and visitors and will be responsible for the collation and analysis of data to identify key performance Indicators to create reports for submission to the Support Services Manager as required; therefore keyboard skills and a sound knowledge of Microsoft Word, Excel and Outlook are essential to the post.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Main Duties and Responsibilities -
- Responsible for the daily management and motivation of all staff to ensure that the portering operations within the Hospital operate effectively and portering staff are deployed across the hospital whilst awaiting jobs to assist departments. This includes the effective delivery of the service and identification of potential service enhancements or developments and planning for their effective implementation.
- Responsible for ensuring that there is adequate portering staff to cover the operation and cover absences by re-distribution of work or relief, ensuring that the most cost effective option for cover is used and that senior management have authorised any additional costs on cover.
- Responsible for effectively managing the Electronic Porter Request System
- To ensure all staff fully comply with all the current Risk Management, Health and Safety, Manual Handling, Security and Fire Trust Policies, Procedures and Protocols.
- To be responsible for full compliance with the Trust Incident Reporting Policy and the Procedure for Investigating Incidents.
- Assist the Support Services Manager when required.
- To be familiar with and follow the Trusts and Directorates Health and Safety Policy and procedures and be aware of individual responsibilities under legislation. Bring management’s attention to potential or actual risk and complete Datix Incidents.
- To abide by and work to COSHH Regulations at all times.
- To be flexible and undertake any or all of the duties identified to undergo shift changes at short notice and to undertake any request given by a Senior Manager.
- To ensure that a daily inspection is undertaken of the portering ambulance and the inspection checklist is completed accordingly
- Responsible for the daily management of the porter request system and ensuring all equipment is returned at the end of each shift.
- To undertake hospital site inspections throughout the shift, ensuring the hospital environment is clear of any hazards and the corridors are clear.
- Responsible for the day to day operational management of the medical gas cylinder stocks ensuring there are evidence based systems in place for key tasks such as ordering, stock control, cylinder rotation, storage and manual handling issues and application of regulators
- Monitor the contract for the supply of medical gas and air cylinders including twice weekly check on cylinder stocks and the reporting of any deficiencies to the Gas Supplier
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person specification
Education and Qualifications
Essential criteria
- Good standard of secondary education or equivalent
- Proven experience of operational word in the NHS, public or private sector
- NVQ level 3 in Customer Service or equivalent relevent experience
- Recognised qualification in management skills or equivalent experience gained at supervisory level
Desirable criteria
- Basic Health and Safety qualification
Knowledge
Essential criteria
- Knowledge of working in a large hospital organisation
- Knowledge of health and safety techniques
- Knowledge of Health and Safety and COSHH regualtions
Experience
Essential criteria
- Proven experience as a Supervisor in a busy hospital enviroment or similar oraganisation, ideally within Portering
- Experience of managing staff in relation to HR issues
- Experience of using Microsoft Office programmes, including Word, Outlook and Excel
Desirable criteria
- Experience of delivering training and programmes of change
Skills and Abilities
Essential criteria
- Able to communicate effectivelywith all levels of the organisation and disciplines of staff
- Able to work to deadlines, under pressure and on own initiative and prioritise within timescales
- Proven leadership skills
- Able to achieve and exemplify high standards of professional and personal behaviour
- Able to encourage staff and others to progress in thier jobs
- Able to demonstrate good customer service skills
- Willingness to undertake further training and development as appropriate
- Demonstrate enthusiasm particularly for aims and objectives of the Trust
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Joe Ryan
- Job title
- Support Service Manager
- Email address
- [email protected]
- Telephone number
- 0161 419 4468
If you have problems applying, contact
- Address
-
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
- Telephone
- 01614194720 ext.117081
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